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Onsite Support Analyst – SaaS & API Troubleshooter

Job in Bentonville, Benton County, Arkansas, 72712, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Walmart seeks an onsite support specialist to be the primary contact for facilities and operations teams, delivering white-glove service and ensuring a best-in-class experience with Service Channel's platform. You will troubleshoot API-related requests using Postman, Swagger Explorer, or Fiddler, coordinating with internal teams to resolve issues quickly and accurately.

You will monitor inbound requests via the help desk, escalate critical issues, and train Walmart staff and providers on

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