Principal, UX Designer

Position Summary...

The Principal, UX Designer leads the development and execution of user experience strategies by conducting comprehensive research, user interviews, and usability testing to enhance interaction design. This role requires collaboration with cross-functional teams and stakeholders to align design solutions with business objectives and customer needs. The position involves driving innovation through prototyping, visual design, and iterative testing while maintaining high standards of quality and consistency.

The Principal UX Designer also mentors team members and ensures adherence to best practices, contributing to the continuous improvement of user-centered design processes across the organization.

Our team within Walmart Marketplace is committed to empowering third-party sellers by designing seamless, end-to-end experiences. We simplify complex workflows and create intuitive tools that support sellers from onboarding through fulfillment and performance insights. By enhancing the seller journey, we enable business growth and expand product selection for customers. Collaborating across functions, we apply user-centered design principles, prototyping, and usability testing to deliver impactful solutions.

Our work drives a dynamic marketplace that benefits sellers and customers alike, fostering continuous improvement and innovation in the online retail environment.

Immigration Sponsorship support is NOT available for this role

• Lead user experience strategy by conducting user interviews, surveys, and site visits to gather insights and identify enhancement opportunities.
• Develop detailed user journey maps, storyboards, and interaction designs to improve product usability and engagement.
• Collaborate cross-functionally with stakeholders to align UX solutions with business goals and customer needs.
• Design and prototype scalable UI/UX systems, ensuring consistency with design principles and native platform guidelines.
• Plan and execute usability testing, analyze results, and iterate designs to optimize user satisfaction and performance.
• Mentor and guide team members, fostering continuous learning and adherence to best practices.

• Design craft — Demonstrates exceptional interaction and visual design, with a high bar for quality, clarity, and usability.
• Product & strategic thinking — Connects customer needs, business goals, and product strategy; solves the right problems rather than just executing requirements.
• Complexity & systems thinking — Makes ambiguous, complex problems understandable and creates solutions that work across journeys, products, and systems.
• Leadership & influence — Shapes direction beyond their own work, influences cross-functional partners, raises the quality of others, and drives alignment without relying on authority.
• Extensive expertise in user experience strategies, including user interviews, journey mapping, and contextual inquiries to enhance interaction design.
• Proven ability to conduct and synthesize qualitative and quantitative research, driving actionable insights and continuous improvement.
• Strong skills in prototyping, usability testing, and developing scalable UI/UX design systems aligned with native mobile conventions.
• Experience managing cross functional partnerships and stakeholder engagement to align design solutions with business goals
• Exceptional communication skills to influence teams and present complex information clearly and concisely.
• Commitment to driving customercentric solutions through process optimization and data-informed decision-making.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software…