Director, Operations and Implementation

Position Summary...

What you'll do...

Role summary:

Director, Supply Chain Operational Excellence Location: Bentonville, AR Position Summary The Director of Supply Chain Operational Excellence is responsible for driving operational excellence; including continuous improvement, change management, and large-scale projects to deliver value for associates, customers of the Non-Sort Fulfillment Centers (FC), Inbound Consolidation Centers (ICC), and Two-Tier sites. This role is responsible for driving end-to-end new capabilities, and optimizing network performance to support Walmart’s evolving supply chain.

This leader operates at the intersection of strategy and execution—partnering cross-functionally to deliver innovative, customer-centric solutions while improving speed, capacity, throughput, service, productivity, and cost outcomes across the network.

About the team:

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What you'll do:

Lead Multi-Segment Strategy & Execution

• Own and align operational strategies across Fulfillment & Reverse teams

• Drive end-to-end performance improvements across site and cluster

• Translate enterprise priorities into actionable roadmaps and execution plans

Drive Network Operational Excellence

• Identify and execute opportunities to improve throughput, cost efficiency, inventory flow, and service levels

• Leverage data and analytics to make informed decisions and prioritize initiatives

Build & Lead High-Performing Teams

• Develop, coach, and lead high-performing teams across multiple functional areas

• Foster a culture of accountability, innovation, and continuous improvement

Strengthen Cross-Functional Partnerships

• Partner with Product, Technology, Finance, Operations, and other stakeholders

• Influence at all levels to align on priorities and drive results

What you'll bring:

Leadership & Strategic Capabilities

• Proven ability to lead complex, multi-functional supply chain operations at scale

• Strong strategic thinking with the ability to execute and deliver measurable results

• Experience managing large teams and influencing across organizational boundaries

Operational & Supply Chain Expertise

• Deep knowledge of fulfillment center operations, reverse logistics, and network optimization

• Experience with large-scale implementations (systems, automation, process transformation)

Analytical & Problem-Solving Skills

• Data-driven mindset with advanced analytical and decision-making capabilities

• Experience leveraging metrics, KPIs, and dashboards to drive performance

• Ability to solve complex, ambiguous problems in fast-paced environments

Change & Transformation Leadership

• Demonstrated success leading enterprise-level change initiatives

• Strong project/program management capabilities

• Ability to drive adoption and change across geographically dispersed teams

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits…