Manager, Program Management, Workplace Hospitality - Booking Coordination

Position Summary

Manager, Program Management, Workplace Hospitality – Booking Coordination

Location:

Bentonville, AR

The (USA) Manager, Program Management leads the coordination and execution of complex programs by fostering strong relationships with key stakeholders and aligning initiatives to meet business and customer needs. This role oversees program performance, drives continuous improvement, and ensures compliance with company policies and ethical standards. By mentoring and developing associates, managing expectations, and delivering insightful performance reports to senior leadership, the manager supports strategic objectives and promotes a culture of accountability, adaptability, and operational excellence across cross‑functional teams.

The Hospitality team oversees the complete booking and coordination of meeting and event spaces, ensuring exceptional service through proactive communication and solution‑focused support. Collaborating closely with associates and internal stakeholders, the team facilitates business‑critical meetings and large‑scale events by streamlining processes and applying operational expertise. Emphasizing accountability and relationship building, the team supports a positive associate experience while maintaining consistent service standards.

Their efforts contribute to efficient event execution and strong business partnerships, driving successful outcomes aligned with organizational goals.

• Coordinate and oversee program activities by developing and maintaining relationships with key stakeholders to support business objectives.
• Lead cross‑functional teams to implement program plans, monitor milestones, and ensure timely delivery of high‑level deliverables.
• Analyze program performance using key performance indicators and trend data to identify improvement opportunities and recommend solutions.
• Communicate program status and performance reports to senior leadership, managing expectations and escalating critical issues as needed.
• Foster accountability, continuous learning, and adherence to company policies and ethical standards.

• Proven experience in project management with the ability to lead cross‑functional teams and coordinate complex programs.
• Strong communication and relationship‑building skills to engage stakeholders and foster collaboration.
• Demonstrated accountability in driving results, monitoring performance, and implementing continuous improvements.
• Ability to analyze data, identify opportunities, and develop strategic business cases.
• Experience mentoring and developing team members to enhance performance and growth.
• Adaptability to manage changing priorities and promote a culture of learning and innovation.
• Commitment to ethical standards, integrity, and compliance with company policies.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to…