Director, Program Management - Creative

Director – Creative (Programming)

Item Content Creation Team – Walmart U.S. eCommerce

Looking for a role that blends creative programming, operational excellence, and strategic leadership? Continue reading to see if this opportunity fits your interests. The Director - Content Programming will play a pivotal role in shaping and managing the programming that fuels our item page content across Walmart’s digital catalog. This leader will oversee a team of Program Managers and collaborate closely with Private Brands, Merchandising and cross-functional creative partners to support content creation and publishing at scale.

• You’re experienced in owning content programming or editorial planning across large, complex environments.
• You excel at building exceptional cross-functional partnerships and navigating across Private Brands, Creative, and Operations teams.
• You know how to apply insights and data to inform programming decisions that elevate item page experiences.
• You’re skilled in operational planning, workflow optimization, and designing processes for scale.
• You have strong project and people leadership skills and thrive in guiding teams through complexity with clarity and confidence.
• You communicate with precision and influence, demonstrating sound judgment while driving alignment among diverse stakeholders.
• You’re energized by working in a high-volume, high-impact content environment that touches millions of customers.
• You’re organized, disciplined, and adept at managing concurrent work streams with excellence.
• You're excited to help build processes that operate at Fortune 1 scale.

• Managing a team of Program Managers who coordinate intake, requirements, workflows, and execution across merchandise categories.
• Coaching and developing team members to elevate operational rigor, relationship management, and strategic thinking.

• Overseeing programming related to item page content across Walmart’s eCommerce site.
• Ensuring the seamless flow of information used to support content capture.
• Applying insights, partner feedback, and performance data to evolve programming approaches.

• Partnering with Private Brands, Item Content Studio, Item Enablement and Category Marketing to ensure content needs are identified, aligned, and executed.
• Managing discussions with Private Brands partners and influencing content and programming decisions through strong judgment and communication.

• Designing and improving processes that accelerate timelines, standardize outputs, and support scalable content creation and publishing.
• Collaborating with operational, tooling, and studio teams to support optimization of intake, tracking, and workflow systems.

• Leading programming efforts aligned to seasonal priorities, category storytelling, omnichannel experiences, and private brand initiatives.
• Ensuring programming execution supports business goals, enhances item page quality, and drives improved customer understanding and engagement.

• Setting an example for high-quality delivery, KPI ownership, and consistent progress toward team goals.
• Presenting recommendations, insights, and programming updates at various leadership levels.

• 8–12+ years of experience in content programming, merchandising operations, creative operations, or related content/marketing environments.
• Demonstrated leadership experience managing people and complex projects.
• Excellent communication, partnership, and influence skills
  , particularly with senior and cross-functional teams.
• Strong judgment and the confidence to advocate for content decisions that support customer experience and private brand strategy.
• Expertise in operational planning, workflow design, and process optimization within high-volume creative or content environments.
• Ability to think strategically while executing with precision and attention to detail.
• Experience using workflow or content management tools…