Senior Vice President Operations

Mission driven, veteran focused organization providing education, leadership development, and professional certification for transitioning veterans.

The company is seeking a Senior Vice President of Operations to lead the end-to-end operations for a large, immersive campus. This role oversees all non-academic, non-fundraising functions that ensure the campus is safe, functional, hospitable, scalable, and aligned with long-term strategic growth.

The right candidate is a hands‑on operational leader who can build systems, lead leaders, and translate vision into daily execution. They will own operational outcomes across people, process, facilities, guest experience, safety, and capital projects, while building a culture of accountability, pride, and continuous improvement.

• Own and execute the operational strategy for a large, multi‑function campus.
• Translate executive vision into clear operating plans, SOPs, KPIs, and accountability
• structures.
• Balance day‑to‑day execution with long‑term scalability and infrastructure
• planning.
• Lead, coach, and develop department heads across all operational functions.
• Build a strong bench of leaders with succession planning.
• Establish clear roles, expectations, and performance metrics.

• Ensure the campus is safe, clean, functional, and welcoming at all times.
• Oversee hospitality, food service, housekeeping, and guest experience to a high
• standard.

• Ensure buildings, infrastructure, roads, and grounds are properly maintained.
• Implement preventative maintenance and asset‑lifecycle planning.

• Oversee all construction and renovation projects.
• Ensure projects are delivered on time, on budget, and aligned with long‑term plans.
• Ensure coordination between various internal and external stakeholders to include

• Develop and own operating budgets across all functions.
• Establish cost controls, forecasting, and reporting systems.

• Oversee campus security and emergency preparedness.
• Ensure compliance with applicable regulations and policies.

• 10+ years of progressive operations leadership.
• Experience managing complex, multi‑department, physical operations.
• Proven ability to lead leaders.
• Experience building teams to manage multi‑scope operations.

• Hospitality and or guest/ student experience at a world class facility
• Systems oriented leadership
• Budget planning and management
• Operational planning
• Competitive base salary + performance bonus and equity.