Senior Manager, Operations and Implementation

Senior Manager, Operations and Implementation (USA)

Bentonville, AR

806 Excellence Dr
Bentonville, AR

$90,000 - $180,000/yr

Regular/ Permanent

The Senior Manager, Operations and Implementation, leads the planning and execution of multiple projects by applying advanced operations expertise to enhance program initiatives. This role establishes and enforces operational policies, drives continuous improvement, and coordinates cross‑functional activities to optimize performance. The position requires strong leadership in managing teams, developing talent, and fostering collaboration while ensuring compliance with company standards. The role demands strategic oversight of business plans, effective communication with stakeholders, and a commitment to operational excellence that supports organizational goals and sustainable growth.

The Global Platform Expansion team is part of Global Talent & Learning’s Digital & Operational Transformation organization. The team drives the scaling of proven digital capabilities across markets and business segments to deliver consistent, sustainable enterprise value. Combining technology, product, user experience, market readiness, and change management, the team ensures effective platform implementation and lasting impact. This role supports global strategy and local execution by collaborating across functions and geographies to enhance adoption, inform expansion, and develop repeatable approaches that improve global scaling and operational standards.

• Lead planning and execution of multiple projects and programs, ensuring alignment with operational goals and business plans.
• Develop, implement, and update policies, procedures, and operational flows to optimize production and maintain safety standards.
• Manage cross‑functional collaboration to identify performance gaps, develop improvement solutions, and ensure sustainable operational processes.
• Drive execution of business plans by removing obstacles, allocating resources, and monitoring progress against performance standards.
• Provide leadership through coaching, mentoring, and performance management to build a high‑performing, engaged team.
• Promote compliance with company policies and ethical standards while fostering positive stakeholder relationships.

• Proven expertise in operations management with a strong track record of leading complex projects and programs.
• Demonstrated leadership skills in mentoring, coaching, and developing high‑performing teams.
• Advanced project management capabilities, including planning, execution, and continuous improvement.
• Excellent communication skills to effectively collaborate with cross‑functional teams and stakeholders.
• Experience in change management and implementing operational policies and procedures.
• Ability to analyze performance metrics and develop actionable improvement solutions.
• Proficiency in Spanish is preferred to support varied operational environments.

• Discount Card:
  Get 10% off. Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in‑store and on select items at  Eligible after 90 days of employment.
• Live Better U: 100% covered. Earn a degree or in‑demand skills certificates with no debt—Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
• Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.
• Enjoy 401(k) matching and stock purchase plans.
• Paid time off:
  Take a break as needed for vacation, sick leave, holidays, parental leave, and more.
• Medical, dental, vision, and wellness programs for you and your…