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Director, Enterprise Escalations & Risk Strategy

Job in Bentonville, Benton County, Arkansas, 72712, USA
Listing for: Walmart
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Corporate Strategy, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 220000 USD Yearly USD 110000.00 220000.00 YEAR
Job Description & How to Apply Below

The Director, Contact Operations, Escalations Office at Walmart Bentonville leads a multi-layer organization overseeing end-to-end strategy, performance, and governance for high-severity customer and associate escalations. You will partner with Legal, Ethics, Corporate Affairs, Product, and business leaders to resolve critical issues, fund root-cause improvements, and strengthen enterprise risk posture.

This role includes budget ownership, leadership development, and leveraging data and AI to

We invite applications for the Director, Enterprise Escalations & Risk Strategy position located in Bentonville, AR, United States.

The following opening is for a Director, Enterprise Escalations & Risk Strategy with Walmart.

Our organisation is growing, and we are hiring a Director, Enterprise Escalations & Risk Strategy in Bentonville, AR, United States.

This opening is for the Director, Enterprise Escalations & Risk Strategy role at Walmart.

We are seeking a motivated Director, Enterprise Escalations & Risk Strategy to join Walmart in Bentonville, AR, United States.

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