Repair Services Associate

Position: Repair Services Associate I
Description:

Max Payrate:  
Max Billrate:  
1st shift: 6am
-2:30pm
30 min unpaid lunch
(2) 15 min breaks
OT when possible-volunteer basis
Sometimes mandatory Saturday's if needed.

** Does not need mechanical ability.
** Checking (receiving in units) documenting receival of units, etc.

Working with handheld scanners. Assembly experience, working with small parts.

Job Summary:

Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.

Essential Duties and Responsibilities:

• Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections.

• Records work performed in the form of symptom codes and parts replacement reasons.

• Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards.

• Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.

• Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors.

• Learns policies and procedures, and applies them to routine activities.

• Complies with all required safety practices and regulations.

Note:

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of personnel so classified.

Job Requirements:

•

Minimum Education:

o High School Diploma or GED preferred but not required.

• Minimum Work Experience (years):
o None

• Key Skills and

Competencies:

o Able to work in a team environment.
o Good communication and interpersonal skills
o Able to follow and understand work instructions
o Common hand tools

• Licenses/Certifications, special qualifications:
o None

• Equivalencies:
o None

Position Specific Information:

• Travel Requirements (as a % of time):
None

• Able to telework? Yes/no - if yes, % of time and expectations while teleworking:
No

• Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.):
Yes
U.S. Only - Frequency Definitions for Physical Activities, Environmental Conditions and Physical Demands:
Never - 0%
Occasionally - 0-20 times per shift or up to 33% of the time
Frequently - 20-100 times per shift or 33-66% of the time
Constantly - Over 100 times per shift or 66-100% of the time

Physical Activities (U.S. only):
Select the frequency for each item on the below list (never, occasionally, frequently, constantly).

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. (Never)

• Working from heights such as roofs, ladders, or powered lifts. (Never)

• Moving self in different positions to accomplish tasks in various environments including awkward or tight and confined spaces. (Never)

• Remaining in a stationary position, often standing or sitting for prolonged periods. (Constantly)

• Stooping, kneeling, bending, crouching, reaching, pushing/pulling. (Frequently)

• Moving about to accomplish tasks or moving from one worksite to another. (Constantly)

• Adjusting or moving objects up to 50 pounds in all directions. (Occasionally)

• Communicating with others to exchange information. (Frequently)

• Repeating motions that may include the wrists, hands and/or fingers. (Constantly)

• Operating machinery and/or power tools. (Constantly)

• Operating motor vehicles, industrial vehicles, or heavy equipment. (Never)

• Assessing the accuracy, neatness and thoroughness of the work assigned. (Constantly)
Environmental Conditions (U.S. only):
Select the frequency for each item on the below list (never, occasionally, frequently, constantly).

• Exposure to extreme temperatures (high or low). (Never)

• Outdoor elements such as precipitation and wind. (Never)

• Noisy environments. (Occasionally)

• Other hazardous conditions such as vibration, uneven ground surfaces, or dust & fumes. (Never)

• Small and/or enclosed spaces. (Never)

• No adverse environmental conditions expected. (Never)
Physical Demands (U.S. only): (Medium work that includes moving objects up to 50 pounds.) Must be able to see color. (Yes)
Shift Type
Additional Details

• Manager's Requested Bill Rate : (No Value)
• Zebra Order Type :
  Non Government
• Does the position allow for the worker to be virtual/remote? :
  No
• Shore Options Available for this Position :
  Onshore Only
• Special Equipment Required : N/A
• Critical Position? :
  No
• Shift Type :
  Day Shift