Senior Marketing Manager

Job Description

Life Works Restaurant Group is a hospitality-driven restaurant company built for the modern workplace. We design and operate chef-led cafés, catering programs, and food experiences that go far beyond transactions, creating moments of connection, culture, and care in everything we do.

Rooted in culinary excellence and powered by creativity, Life Works brings together food, design, and service to build brands within brands, tailoring each experience to the people and communities we serve. Our work lives at the intersection of hospitality and strategy, elevating everyday dining, strengthening workplace culture, and turning food into a meaningful part of how organizations engage their teams.

At Life Works, people make the difference. That belief shapes how we lead, how we partner, and how we bring hospitality to life across every café, every campus, and every client relationship.

The Field Marketing Manager is a creative, organized, and detail-oriented individual who has a passion for food, beverage, hospitality, and marketing. This role is responsible for driving the business forward through exemplary marketing initiatives and customer engagement programs. This individual will have the ability to think both creatively and strategically, while developing innovative, exciting, experience-driven solutions which continue to improve our premier program, and drive profitability.

Job Responsibilities

• Lead all marketing initiatives for client portfolio.
• Lead, manage and mentor a team of 4-6 SME's across the marketing, nutrition and health and wellness functions of the portfolio.
• Requires people management experience for at least 3 direct reports.
• Develop marketing plans, new strategies and tactics for promoting existing or new locations to enhance sales and customer satisfaction.
• Lead visual storytelling vision and strategy development.
• Manage marketing budget, in alignment with client KPI?s and portfolio budget.
• Foster a collaborative and high-performance team culture, encouraging innovation, growth, development and continuous improvement.
• Oversee health & wellness initiatives and programming to also include nutritional messaging
• Contribute toward company profitability by meeting and exceeding client KPI?s in subsidy spend, guest engagement, client interaction, and execution of unique culinary moments
• Support operation teams across locations with direction for marketing and programming for cafés, catering, coffee, and markets.
• Partner with account leadership team to support specific needs that drive measurable results across the client locations.
• Bring creative and innovative ideas to marketing strategy and execution that will drive the business forward in café and catering operations.
• Lead a team of junior marketers and subject matter experts to deliver on client projects across various forms of operations to include cafes, coffee, markets, and public retail
• Meet regularly with clients to present new ideas and plans that deliver on client-driven project goals.
• Work with functional team to contribute to and develop monthly and quarterly business reviews.
• Support the field with one-off marketing needs, and provide on-site support as needed in California (quarterly travel, subject to change and project needs).
• Oversees all signage, smallwares, and merchandising for locations.
• Responsible for communications around the national portfolio?s efforts to the client teams through recaps, photo slide decks, case studies, articles/newsletters etc.
• Develop, provide, and maintain operational program support guides for program execution and client/field alignment and provide ongoing support to the field.
• Protect the integrity of the client brand and proprietary information.
• Manage integrity of local concept brands and lead team training on brand compliance
• Build relationships with clients, organization department heads and subgroups/community groups.
• Champion the Life Works brands and participate in organizational stretch assignments as needed.
• Coordinate special events, promotions, marketing collateral and social media marketing.
• Ability to develop and execute presentations geared toward various target groups, including…