Specialist, Alarm in Bentonville, Arkansas

Specialist, Alarm Central

$21.00 - $40.00/hr
* Full time Shifts may vary

Position Summary:

As a Specialist, Alarm Central, you will monitor and respond to alarm events by coordinating appropriate security or emergency services while supporting associates during safety incidents. This role requires vigilant oversight of multiple systems to identify potential risks and ensure timely communication of critical information. You will compile detailed reports, provide backup security support, and uphold confidentiality and ethical standards. Success in this position depends on strong collaboration, effective communication, and a commitment to integrity, safety, and continuous improvement within a dynamic security environment.

About the team:
The Alarm Central team monitors security and life-safety alarm systems to protect associates, customers, and facilities. Collaborating closely with field leaders and internal partners, the team ensures timely and accurate responses to alarm events. Members investigate activations, coordinate emergency services, and manage escalations consistently. The team operates in a fast-paced, 24/7 environment, maintaining clear communication and thorough documentation. Their work supports safety and security across multiple locations, contributing to a secure environment through adherence to established protocols and standards.

This dedicated team plays a vital role in safeguarding people and property.

What you'll do:

• Investigate and respond promptly to alarms by dispatching security patrols or notifying emergency services as required.
• Assist associates during safety or security events, ensuring their well-being and travel security.
• Monitor multiple systems continuously to identify potential risks and coordinate appropriate corporate responses.
• Compile and maintain accurate daily and incident reports in compliance with company policies.
• Provide backup and on-call security support as needed, maintaining confidentiality of sensitive information.
• Collaborate effectively with team members and business partners to achieve safety and security objectives.
• Uphold ethical standards and company values while promoting a positive and respectful work environment.

What you'll bring:

• Proven knowledge of fire alarm systems, life safety systems, and security systems, including NFPA 72 and related codes.
• Experience in monitoring and responding to alarms, coordinating with emergency services and security personnel.
• Strong communication skills to effectively collaborate with associates and business partners.
• Ability to conduct risk assessments and compile detailed incident and daily reports.
• Commitment to ethical standards, confidentiality, and adherence to company policies.
• Demonstrated problem-solving skills with a focus on safety, security, and continuous improvement.
• Proficiency in managing access controls and low voltage alarm devices.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.