Youth Support Staff

Job Details

Job Location:

12R22 - Bentonville, AR 72713

Position Type:
Part Time

Education Level: High School

Salary Range: $15.00 Hourly

Travel Percentage:
None

Job Shift: Day

Job Category:
Nonprofit - Social Services Youth Support Staff

As a member of our Youth Support Staff team, you will play an important role in the daily care, supervision, and support of residents while embracing and upholding the mission and values of Ever Hope. This position focuses on relationship-building, mentorship, encouragement, and helping youth thrive in a structured environment.

We offer flexibility in scheduling based on organizational needs and candidate availability.

• Build positive, supportive relationships with residents and actively engage with them throughout daily activities
• Help create a safe, structured, and encouraging environment for children and teens
• Support youth in reaching personal, behavioral, and developmental goals
• Observe, document, and communicate important updates, concerns, and successes with leadership and care teams
• Collaborate with case management, counseling, education, and support staff to meet resident needs
• Assist with transportation to appointments, activities, or community events as needed
• Participate in training focused on child and adolescent development, trauma-informed care, and relationship-building
• Model positive communication, healthy boundaries, and respectful interactions
• Follow shelter policies, procedures, and safety expectations
• Promote an inclusive, culturally respectful environment for residents and team members
• Attend required meetings, trainings, and team events
• Support additional duties as needed to ensure the success and well-being of residents

• Compassionate and patient
• Dependable and team-oriented
• Strong communicators
• Comfortable working with children and teens in a fast-paced environment
• Passionate about making a positive impact in the lives of youth

At Ever Hope, the work you do matters. Every interaction has the opportunity to make a lasting impact in the life of a child. You’ll join a team dedicated to support, growth, and creating a safe place for youth to heal and thrive.

We welcome applicants from a variety of backgrounds! To be considered for this role, candidates must:

• Be 21 years of age or older
• Have a high school diploma or equivalent
• Be comfortable working in an active environment with children and teens
• Be able to meet physical requirements associated with supporting youth in a residential setting
• Successfully complete all required criminal background, child maltreatment, and pre-employment screenings
• Successfully complete a pre-employment drug screening
• Have a valid driver’s license, proof of personal auto insurance, and an acceptable driving record to safely transport youth and support program needs

• Working with children, teens, or families
• Supporting youth who may be experiencing emotional or behavioral challenges
• Experience in education, childcare, mentoring, behavioral health, social services, or similar settings
• Coursework or a degree in areas such as Education, Social Work, Human Services, Psychology, or related fields
• Familiarity with trauma-informed approaches, relationship-building, or behavior support strategies

• Strong communication and relationship-building skills
• Reliability, flexibility, and a positive attitude
• Sound judgment and problem-solving abilities
• Comfort using basic computer systems and technology
• Ability to work both independently and as part of a team
• Professionalism and the ability to maintain healthy boundaries

This is a hands-on role supporting children and teens in an active residential environment. Team members should be comfortable with:

• Staying engaged and active throughout shifts, both indoors and outdoors
• Walking, standing, bending, lifting, and responding to the daily needs of youth
• Supporting youth during emotionally challenging moments and unpredictable situations
• Assisting with maintaining a clean, safe, and welcoming environment
• Lifting up to 50 pounds, when needed

This position description is intended to describe the general nature of the role and is not intended to be a complete list of all responsibilities. Ever Hope reserves the right to modify duties and responsibilities as needed to support organizational needs.