Software Engineer III

Position: (USA) Software Engineer III
Position Summary...

What you'll do...

Role summary:

As a Software Engineer III, you will contribute to the design and development of scalable software solutions by collaborating with cross-functional teams including product management and user experience. This role involves troubleshooting complex issues, performing root cause analysis, and delivering high-quality code aligned with business requirements. You will manage project tasks, support continuous integration and deployment, and provide technical guidance to small engineering groups.

The position demands strong problem-solving skills, adherence to coding standards, and a commitment to delivering sustainable, efficient software that meets organizational goals and enhances operational performance.

About the team:

The Contact Center Engineering team develops and maintains platforms that enable seamless customer support experiences. They design scalable call, chat, and routing workflows, integrate enterprise systems, and ensure high reliability across interactions. By optimizing solutions, the team supports efficient service delivery through agents and automation. Their work drives fast, consistent, and reliable communication within the contact center ecosystem, enhancing operational performance and customer satisfaction.

The team emphasizes technical excellence, collaboration, and continuous improvement to address evolving business needs and deliver robust, scalable software solutions.

What you'll do:

* Analyze and scope business and technical requirements to support agile development processes.

* Develop, configure, and maintain software components ensuring scalability, availability, and maintainability.

* Write clean, minimalistic code following coding standards and best practices across multiple languages and platforms.

* Build automation scripts to streamline continuous integration and delivery pipelines.

* Implement telemetry and security features to meet compliance and performance standards.

* Create and execute test cases to identify defects and ensure code quality.

* Monitor application performance, troubleshoot issues, and perform maintenance activities.

* Collaborate with stakeholders to align solutions with business objectives and technical needs.

What you'll bring:

* Proven expertise in object-oriented programming and coding standards using languages such as JavaScript, Python, or

C.

* Strong knowledge of agile methodologies, including requirement scoping, user story creation, and iterative development.

* Experience with continuous integration and continuous delivery (CI/CD) pipelines, automation scripting, and telemetry implementation.

* Ability to analyze and troubleshoot defects, perform root cause analysis, and apply corrective actions effectively.

* Familiarity with software testing strategies, tools, and quality assurance processes.

* Technical acumen in platform design, API development, and component services.

* Commitment to delivering scalable, maintainable, and secure software solutions aligned with business objectives.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form…