Senior Director, Software Engineering - Agent Builder

Senior Director, Software Engineering – Agent Builder

Bentonville, AR

703 Associate Dr, Bentonville, AR

Requisition : R-2576497

Annual salary: $160,000 - $320,000/yr

Contract:

Regular / Permanent

Defines and leads the enterprise Agent Builder function — establishing the operating model, quality standards, and portfolio strategy for how Walmart designs, deploys, and scales production-grade autonomous agents. Leads Distinguished, Principal/Staff Builders, and Senior Agent Builders. Engages directly with EVP-level stakeholders.

• Define and own the enterprise Agent Builder strategy — vision, operating model, intake criteria, and quality standards.
• Determine organizational structure: when to embed builders within BUs vs. centralized delivery.
• Build governance framework for autonomous agent deployment in partnership with AI Governance & Trust.
• Champion the "biz/tech" model across Global Tech and business leadership.
• Set strategic direction for agentic tooling and platform adoption across the enterprise.
• Own the enterprise agent portfolio, ensuring every program delivers measurable business outcomes.
• Engage directly with EVP-level business partners to identify high-value automation opportunities.
• Own portfolio-level outcome reporting to senior leadership.
• Triage and prioritize incoming automation requests for maximum force‑multiplier impact.
• Establish portfolio-level KPIs and dashboards tracking aggregate business impact.

• Own the enterprise agent portfolio, ensuring every program delivers measurable business outcomes.
• Engage directly with EVP-level business partners to identify high-value automation opportunities.
• Own portfolio-level outcome reporting to senior leadership.
• Triage and prioritize incoming automation requests for maximum force‑multiplier impact.
• Establish portfolio-level KPIs and dashboards tracking aggregate business impact.

• Provide technical and strategic guidance across the portfolio — reviewing architectures, flagging risks.
• Lead design reviews for complex multi‑agent programs.
• Ensure human‑in‑the‑loop design, monitoring, and rollback capability.
• Drive adoption of shared Agent Builder patterns, reusable components, and tooling standards.

• Hire, develop, and lead Distinguished Agent Builders, Principal/Staff Agent Builders, and Senior Agent Builders.
• Build high‑performance culture rooted in ownership, speed, and measurable impact.
• Define team structure, capacity planning, and talent development strategy.
• Create clear career progression paths for both IC and People Leader tracks.

• Degree + 10 years in business ops, strategy, product, tech, or AI/automation.
• Option 1:
  Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 7 years’ experience in software engineering or related area; 4 years’ supervisory experience.
• Option 2: 9 years’ experience in software engineering or related area; 4 years’ supervisory experience.

• Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

703 Associate Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a…