Senior Manager, Software Engineering

(USA) Senior Manager, Software Engineering

805 Se Moberly Ln Bentonville, AR  $110,000 - $220,000/yr Regular/ Permanent Salaried

The Senior Manager, Software Engineering, leads platform-level execution of software and AI/ML systems, ensuring alignment with strategic priorities and roadmap milestones. This role oversees the full software development lifecycle, driving technical excellence, scalability, and operational reliability across multiple teams. The position requires strong leadership in architectural design, Dev Ops practices, and cloud cost optimization while fostering collaboration with cross-functional stakeholders. The manager mentors engineering talent, manages complex initiatives, and champions continuous improvement to deliver robust, high-quality software solutions that support business objectives and enhance customer experiences.

About the team:
The Command & Control Center (CCC) operates as Walmart's centralized 24/7 enterprise incident command and operational coordination hub. The team leads rapid detection, escalation, communication, and mitigation of critical technology and business incidents affecting operations. CCC establishes incident command structures, coordinates cross-functional response teams, and drives decision-making to restore services swiftly. It continuously monitors systems to proactively address disruptions and supports operational readiness during high-impact events.

The team also ensures governance through incident documentation, root cause analysis, and process oversight, fostering operational excellence and effective stakeholder communication across the enterprise.

Lead platform-level execution of software and AI/ML systems, ensuring alignment with domain priorities and roadmap milestones.

Oversee shared infrastructure, tooling, and frameworks to support scalable, secure, and reusable development.

Drive full software development lifecycle across multiple teams, promoting Dev Ops practices and continuous improvement.

Manage cloud cost optimization and enhance automation, telemetry, and tooling to reduce operational friction.

Mentor engineers, guide architectural decisions, and uphold technical quality and compliance standards.

Collaborate with stakeholders to define priorities, track progress, and ensure timely delivery of complex initiatives.

Foster innovation by identifying opportunities for process and product enhancements.

Proven leadership in platform engineering, overseeing software and AI/ML system execution aligned with strategic roadmaps.

Expertise in software development lifecycle management, including coding, testing, deployment, and maintenance across multiple teams.

Strong knowledge of Dev Ops architecture, CI/CD practices, and cloud financial management to optimize delivery and reduce operational costs.

Experience guiding architectural reviews and system design for scalable, maintainable, and high-performance platforms.

Ability to manage stakeholder relationships and coordinate cross-functional teams to ensure alignment and timely delivery.

Skilled in mentoring engineers and fostering technical excellence through code quality and security standards.

Demonstrated adaptability to evolving technologies and commitment to continuous improvement and innovation.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1:
Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area. Option 2: 7 years' experience in software engineering or related area. 2 years' supervisory experience.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

805 Se Moberly Ln., Bentonville, AR 72712, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.