Clerk, Shipping and Receiving

Overview

Position:
Clerk, Shipping & Receiving. Return Pro is looking for a team-oriented, driven, and energetic Shipping and Receiving Clerk. The Shipping and Receiving Clerk is responsible for tracking inventory levels, handling all aspects of shipping and receiving, and keeping accurate records.

• Greeting and communicating with truck drivers and customers during pickups and drop-offs
• Prepare daily outbound orders
• Prepare and print shipping labels corresponding to shipping needs
• Audit and file inbound and outbound documents
• Process orders based on the buyer’s preferred shipping system (e.g. USPS, UPS, Fed Ex, etc.)
• Contact carrier and schedule shipping for each package
• Maintain a clean and safe work area and update supplies as needed
• Collaborates and communicates with logistics technicians and others involved in the shipment and receipt of products
• Tracks, traces, and updates the status of incoming and outgoing shipments
• Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately
• Receives goods and verify the quality and count of all items
• Verifies and records all items loaded for shipments
• Carefully and accurately maintains shipping records for requested categories including returned goods, dunnage, and returnable pallets
• Notifies supervisor of major discrepancies, over-shipments, or substitutions
• Completes information on damage claims for in-transit damage
• Performs other duties as required

• High School diploma or equivalent
• Professional and ethical manners when representing a company
• Attention to detail
• Frequently required to stand, walk, use hands, and reach with hands and arms
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite or related software
• Strong time management and project management skills
• Ability to perform within a changing workload and/or priorities and meet order schedules with quality results
• Ability to act with integrity, professionalism, and confidentiality
• Ability to think creatively and problem solve when faced with new challenges
• Ability to work independently, multi-task, and deliver quality work in an efficient manner
• Ability to manage competing priorities
• Ability to succeed in a team environment

• Frequently required to walk, bend, lift, and reach overhead
• Ability to repetitively lift, push, and carry 20–35 lbs
• Ability to work overtime and weekends, as needed
• Comfortable working in a fast-paced, team-based production environment

• Meeting or exceeding production throughput and accuracy goals
• Maintaining high teammate engagement and retention
• Compliance with safety and quality standards
• Consistent execution of SOPs and effective use of Paycom for workforce management
• Demonstrated improvements in efficiency and cost savings over time