Agency Receptionist-Berea, OH; Part-Time

Where New Paths Begin

Ohio Guidestone, a social service agency headquartered in Cleveland, OH, is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in‑person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future.

• This is a part time position
• Must be available to work the hours 10am-4pm Mon-Thu and 10am-3pm on Friday
• Must be available to fill in to cover the full time Receptionist when needed

• Answer calls received to the Agency and direct calls in an efficient, courteous, and helpful manner.
• Maintain an online reference of all Agency locations and associated programs with key personnel and phone numbers.
• Maintain an online reference of all Agency fax numbers and their locations.
• Assist with sorting, posting, and delivering of agency mail and packages within the building.
• Prepare and mail correspondence as needed for the department.
• Maintain and provide necessary service for the operation of the postage meter and other office equipment.
• Maintain inventory of needed office or kitchen supplies.
• Greet all guests/visitors, have them sign in, issue visitor passes, and wait in the reception area until they can be taken to their destination.
• Keep Agency informational flyers, client rights documentation, applications for employment, and other printed materials stocked and available in the reception area.
• Maintain regular and reliable attendance.
• Exhibit positivity, flexibility, and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team‑based work environment, and present the Agency in the most positive light with all internal and external contacts.

• Work is primarily performed at a desk; at times the work may involve prolonged periods of photocopying when necessary.
• Some physical activity is required to process mail, store office supplies, etc.; lifting over 30 lbs. is not required.
• Exceptional customer service and phone skills are needed.
• Attention to detail and confidentiality are required.
• English reading and writing skills are required.
• Must be capable of providing customer service in a professional and courteous fashion.

• A high school diploma or equivalent is required.
• Computer literacy and excellent oral communications are essential.
• Ability to operate a variety of office equipment.
• Ability to pass a drug screening.
• Must have a valid Ohio Driver’s License with a safe driving record and valid insurance.

• Free CEU trainings
• Competitive medical benefits including a zero‑cost monthly option for employee or employee + children
• 10 paid holidays; three are exchangeable
• Flexible work schedules to support work/life balance
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Free licensure supervision
• Recognition and rewards

At Ohio Guidestone we care about the health and safety of our employees. Ohio Guidestone requires applicants to complete a pre‑employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre‑employment screenings.

Committed to creating a more diverse community, we encourage candidates from historically underrepresented groups to apply. EEO/AA M/F/H/V

Required:

High School

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.