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Mortgage Loan Officer Assistant

Job in Berea, Cuyahoga County, Ohio, 44017, USA
Listing for: American Pacific Mortgage
Full Time position
Listed on 2026-05-06
Job specializations:
  • Finance & Banking
    Banking & Finance, Loan Servicing, Finance Assistant
  • Administrative/Clerical
    Banking & Finance, Loan Servicing, Finance Assistant
Salary/Wage Range or Industry Benchmark: 50000 - 90000 USD Yearly USD 50000.00 90000.00 YEAR
Job Description & How to Apply Below

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!

Responsibilities
  • Provide administrative support such as screening and making calls, booking appointments, etc.
  • Follow up and respond to customer and in-house inquiries on transactions as needed to provide superior customer service.
  • Review all loan package documentation for discrepancies, omissions, and income calculations then report any discrepancies to the loan originator.
  • Gather and coordinate necessary loan documentation for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork.
  • Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed.
Qualifications
  • Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred.
  • Having an NMLS license is not required, but is preferred.
  • Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
  • Preferred degree in banking or finance, and a high school diploma or equivalent is required.
  • At least 2-3 years of professional office environment experience required, preferably as an administrative or mortgage assistant.
Compensation

$50,000 - $90,000 yearly

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