CRM & Data Analytics Administrator | Cleveland Browns

CRM & Data Analytics Administrator | Cleveland Browns Skip to main content

We may use cookies and similar technologies on our Digital Services. These technologies can be used to collect or create Identity Data, Device/Network Data, Contact Data, or Inference Data. Third parties may be allowed to view, edit, or set their own cookies or place web beacons on our websites. Cookies and web beacons allow us and third parties to distinguish you from other users of our websites, and some of these technologies can be used by us and/or our third-party partners to identify you across platforms, devices, sites, and services.

Third parties may engage in targeted advertising using this data.

We and authorized third parties may use cookies and similar technologies for the following purposes:
* for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);
* for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website);

and
* for “retargeting” or similar advertising or commercial purposes, such as:
* for social media integration e.g. via third-party social media cookies, or when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter; and to collect information about your preferences and demographics to help target advertisements which are more likely to be of interest to you using behavioral advertising;

to allow us to carry out retargeting (this includes, for example, when advertisements are presented to you for products or services which you have previously looked at on a website but have not purchased).The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law.

We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.#CRM & Data Analytics Administrator | Cleveland Browns page is loaded## CRM & Data Analytics Administrator | Cleveland Browns Apply locations:
Berea, OHtime type:
Full time posted on:
Posted Todayjob requisition :
R
** THE CLEVELAND BROWNS AND LEGENDS GLOBAL
** The Cleveland Browns and Legends have an expansive partnership to support all aspects of the New Huntington Bank Field project including market analysis, product design and development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales.  Legends is proud to support and represent the Browns during this historic moment in Northeast Ohio.
** THE ROLE
** The CRM Specialist will work as a member of the Data & Analytics team to help drive data strategy and actionable insights throughout the project. This critical role will be focused on the implementation, automation, maintenance, and innovation of the
** Microsoft Dynamics CRM
** system as it relates to Ticketing, Corporate Partnerships, Business-to-Business sales and general reporting. Additionally, this role will aid in the creation of digital marketing campaigns, sales pipeline management, audience segmentation, A/B testing and reporting.
** ESSENTIAL DUTES AND RESPONSIBILITIES
*** Administer Microsoft Dynamics CRM as tier-1 support, managing user access, sales pipeline flows, and lead generation routing.
* Build and maintain automated reports and executive dashboards in Tableau, Power BI, and Dynamics.
* Partner with digital marketing to execute targeted campaigns, audience segmentation, and A/B testing for ticketing and B2B sales.
* Train sales and service staff on CRM best practices and enforce data hygiene and standardization standards.
* Evaluate and…