Service Advisor

Service Advisor

Here's a compelling job description for the Service Advisor role at Prestige Lincoln in Bergenfield.

Are you a customer-focused, solutions-oriented professional with a passion for delivering an exceptional service experience? Prestige Lincoln is seeking a skilled Service Advisor to join our team.

• Serve as the trusted liaison between clients and our service team, ensuring a seamless and enjoyable experience.
• Proactively address customer concerns and deliver solutions that exceed expectations.
• Educate clients on maintenance needs, repairs, and warranty options, prioritizing their safety and satisfaction.
• Work with a highly motivated team of skilled technicians, responsible valets, and dedicated customer service representatives who support your success.
• Maintain outstanding CSI scores, demonstrating a commitment to client delight and dealership excellence.

• Minimum 2 years of experience as a Service Advisor at a dealership.
• The ability to provide CSI scores from the last 90 days.
• A positive, solutions-oriented mindset with a passion for customer service.
• Strong communication skills and the ability to multitask in a fast-paced environment.
• The drive to take ownership of the client experience and continuously improve.

• One of the most lucrative compensation plans in the area, including a base salary, commissions, and bonuses.
• A car allowance as part of your total compensation package.
• A remodeled, high-tech facility designed to help you succeed.
• A supportive, high-energy environment where top performers thrive.
• Career advancement opportunities with a dealer group that invests in its people.

If you're an experienced Service Advisor who thrives in a high-performance environment and wants to be part of an exciting growth-oriented team, we want to hear from you!