Director of Commercial Operations & Analytics

Director of Commercial Operations & Analytics page is loaded## Director of Commercial Operations & Analytics locations:
Berkeley Heights, NJ:
Edison, NJ:
Warren, NJ:
Basking Ridge, NJ:
Bridgewater, NJtime type:
Full time posted on:
Posted Yesterday job requisition :
JR35530

We are currently conducting a search on behalf of our client for a Director of Commercial Operations & Analytics. This position is designed as a temp-to-hire role, with the expectation of transitioning to a direct hire with the client organization after approximately 6 months, based on performance and business needs.

The Director, Commercial Operations & Analytics will be responsible for building and leading a scalable commercial operations and analytics function to support the successful commercialization of a primary-care portfolio. This highly visible leadership role will serve as the strategic architect of sales force effectiveness, forecasting, incentive compensation, CRM optimization, and performance analytics.

This individual will partner cross-functionally with Sales, Marketing, Finance, and Executive Leadership to drive data-driven decision-making, enhance field productivity, and maximize return on commercial investment. The ideal candidate thrives in a fast-paced, growth-stage environment and brings strong analytical, leadership, and communication skills.

This is an exciting opportunity to join a growing biotechnology organization and play a key role in shaping commercial strategy and execution.
* Comprehensive Medical, Dental & Vision Insurance
* Basic and Voluntary Life and AD&D Insurance
* Short- and Long-Term Disability Insurance
* Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
* Employee Assistance Programs
* Pet Insurance
* Retirement Savings 401(k) with company match and annual discretionary stock options
* Generous Paid Time Off, Sick Time, and Paid Holidays
* Career Development and Training
* Lead territory alignment and deployment strategy to optimize field effectiveness and resource allocation
* Develop prescriber segmentation and targeting frameworks in a primary-care environment
* Drive Sales Force Effectiveness (SFE), including call planning, reach and frequency optimization, and productivity measurement
* Design, implement, and manage sales incentive compensation plans, ensuring accuracy, compliance, and alignment to business goals
* Develop and maintain demand-based and patient-based forecasts, incorporating competitive dynamics and promotional assumptions
* Conduct scenario planning and sensitivity analyses to support executive decision-making
* Lead marketing mix and promotional response analytics to evaluate ROI across channels, including field, digital, speaker programs, and sampling
* Own CRM strategy (e.g., Veeva), including governance, adoption, reporting enhancements, and ongoing optimization
* Oversee vendor relationships across CRM, data, analytics, and reporting platforms    Lead the integration of multiple data sources (prescription, claims, CRM, financial) to support advanced analytics and reporting
* Develop dashboards and reporting tools to deliver actionable insights to leadership and field teams
* Establish KPIs and lead regular business performance reviews and reporting cadence    Provide oversight of commercial operations programs, including speaker programs, sampling, and promotional materials management
* Ensure compliant, efficient, and scalable execution of commercial operational processes
* Provide strategic oversight and governance of speaker programs, materials management and sample distribution
* Bachelor’s Degree (BA/BS) required
* MBA or advanced degree preferred
* 10+ years of experience in pharmaceutical or biotech commercial operations, analytics, or sales force effectiveness
* Experience supporting primary-care products or high-volume prescriber models strongly preferred
* 5+ years of leadership experience managing teams or cross-functional initiatives    Strong expertise in Sales Force Effectiveness, territory design, and field deployment strategy
* Experience with forecasting methodologies (TRx/NBRx, demand-based, patient-based)
* Experience in marketing mix and promotional analytics
*…