Senior Director, Compliance

Senior Director, Compliance

Calling all innovators - find your future 're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role:

As a Senior Director, Compliance, you will lead enterprise compliance strategy, program execution, and risk oversight across business, legal, and control functions. You will work closely with executive leadership, risk, legal, audit, and operational teams to strengthen regulatory compliance frameworks, monitor emerging requirements, and drive sustainable controls that protect clients, the business, and the integrity of our operations.

What you'll do:

• Lead the design, implementation, and ongoing enhancement of compliance programs, policies, standards, and controls aligned to applicable regulatory requirements and business objectives
• Partner with legal, risk, audit, product, operations, and executive stakeholders to assess compliance risk, prioritize remediation activities, and support effective governance
• Direct compliance monitoring, testing, issue management, and reporting activities to identify control gaps, track corrective actions, and improve program effectiveness
• Provide leadership, coaching, and performance management for compliance team members while building capabilities that support scalable and consistent execution
• Establish metrics, dashboards, and management reporting to communicate compliance trends, regulatory developments, material issues, and program performance to senior leadership
• Support regulatory examinations, internal audits, and external reviews by coordinating responses, overseeing documentation, and driving timely remediation of findings
• Promote a culture of accountability by guiding business partners on regulatory obligations, policy requirements, and practical compliance solutions
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 6+ years of experience in compliance, risk management, legal, audit, or related control functions within a regulated industry
• Experience leading enterprise or business-line compliance programs, including policy development, risk assessment, monitoring, and issue remediation
• 5+ years of experience managing and developing teams
• Experience interpreting and applying regulatory requirements, control standards, and governance practices across complex business environments
• Experience presenting compliance matters, risk themes, and remediation progress to senior leaders using clear, decision-ready reporting
• Bachelor's degree or higher in Business, Finance, Law, Risk Management, or related field or equivalent combination of education, related experience and/or military experience

Experience that would be great to have:

• Experience supporting regulatory examinations or consent order remediation activities
• Experience in financial services, payments, banking, or fintech environments
• Certified Regulatory Compliance Manager (CRCM), Certified Compliance and Ethics Professional (CCEP), or equivalent compliance certification
• Master's degree or higher in Business Administration, Finance, Law, or related field or equivalent combination of education, related experience and/or military experience

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel:

This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or…