Patient Service Representative - Float

VillageMD -  - Responsibilities:
Greets visitors, patients, and families in a friendly professional manner and directs them appropriately;
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families;
Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual;
Informs patients of delay in physician schedules, assists with patient comfort while delayed;
Posts all self pay charges, collects payments, and provides patient with receipt