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Front Desk Guest Experience Agent

Job in Berkeley Heights, Union County, New Jersey, 07922, USA
Listing for: Davidson Hospitality Group
Full Time position
Listed on 2026-08-22
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 28000 USD Yearly USD 26000.00 28000.00 YEAR
Job Description & How to Apply Below

Davidson Hospitality Group operates Embassy Suites Berkeley Heights in New Jersey and is seeking a Front Desk Agent to welcome guests and drive exceptional service. You will manage check-ins/outs, respond to inquiries, and help guests with local recommendations and hotel amenities.

The role emphasizes strong communication, cash handling, and the ability to stay calm under pressure. Flexible scheduling includes evenings, weekends, and holidays, with access to hotel discounts and benefits.

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