Principal Product Manager - Digital Wallet

Calling all innovators - find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

We are seeking a Principal Product Manager to help scale our Digital Wallet platform, with a focus on data management and analytics, lifecycle orchestration, and our marketing engine and loyalty integration.

• Own the end‑to‑end data model and lifecycle for OEM wallet experiences, including provisioning, tokenization, balance management, transaction events, and redemption.
• Define data ownership, governance, and access models across OEMs, merchants, and internal platforms, ensuring security, compliance, and operational clarity.
• Drive consistency and quality across wallet APIs, event schemas, and downstream data consumers (analytics, reporting, loyalty, marketing).
• Identify and resolve gaps in data reliability, observability, reconciliation, and operational readiness
  .

• Enable wallet data to power personalization, offers, and loyalty use cases
  , including balance visibility, redemption triggers, and post‑transaction engagement.
• Define integration patterns between wallet events and loyalty systems (earn, burn, promotions, acquisition).
• Support merchant use cases where the wallet becomes a growth channel
  , not just a payment method.
• Ensure wallet data is leveraged in a privacy‑safe, configurable, and merchant‑friendly way.

• Translate strategy into clear roadmaps, PRDs, and execution plans across multiple work‑streams.
• Act as a key product partner for OEMs, internal platform teams, and pilot merchants
  .
• Balance near‑term delivery with long‑term platform extensibility and ecosystem scale.
• Use data, merchant feedback, and performance metrics to continuously improve outcomes.

• 7+ years of product management experience, with ownership of data‑heavy or platform products
  , within the loyalty, rewards or marketing platform space.
• Strong experience with APIs, data models, event‑driven systems, and platform integrations
  .
• Familiarity with payments, stored value, or digital wallet ecosystems
  .
• Proven ability to work cross‑functionally with engineering, security, compliance, and GTM teams.
• Ability to translate complex technical concepts into clear product and business outcomes.

• Experience with digital wallets, stored value and secure payment platforms
  .
• Background in loyalty, rewards, or marketing platforms powered by transaction data.
• Experience operating in B2B or platform‑at‑scale environments with OEM or network partners.
• Strong data intuition – comfortable defining schemas, KPIs, and success metrics.
• Experience supporting pilot programs and merchant rollouts in complex ecosystems.

$ – $

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

For incentive‑eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.