Senior Technical Project Manager

** Calling all innovators - find your future at Fiserv.*
* We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

** Job Title*
* Senior Technical Project Manager

** About your role:*
* The Merchant Solutions - Digital Solutions team is building world-class products through the Commerce Hub platform. As a Senior Technical Project Manager, you will be a confident, no-nonsense program leader who can drive outcomes-not just track them. Success requires someone who is collaborative and approachable, while also being direct, assertive, and unafraid to challenge when needed.

** Leadership & Operating Style (What sets this role apart)*
* + Demonstrates confident, clear, and direct communication - able to deliver difficult messages without dilution

+ Operates with strong ownership and accountability, driving outcomes in complex environments

+ Challenges constructively - pushes back on stakeholders and clients when needed to protect outcomes

+ Balances approachability with authority - builds trust while maintaining high standards

+ Comfortable making decisions and taking a position without full consensus

+ Drives alignment with a fact-based, decisive, outcome-focused approach

+ Effectively engages with global stakeholders across diverse cultures, adapting communication styles while maintaining clarity, assertiveness, and delivery focus

** What you will do*
* + Lead complex, cross-regional programs and deliver against scope, schedule, and budget

+ Drive clear, direct, outcome-oriented communication with stakeholders across regions and cultures

+ Own tough client conversations and communicate risks, trade-offs, and decisions with confidence

+ Drive cross-functional alignment and decision-making across global teams

+ Hold teams and stakeholders accountable - ensure follow-through and prevent slippage

+ Manage globally distributed resources across Agile and Waterfall environments

** Experience you will need to have:*
* + 15+ years of progressive program management experience in large-scale environments

+ 10+ years of experience managing high-stakes, executive-level programs

+ 10+ years of experience working with global teams and stakeholders across multiple regions and cultures

+ 8+ years of experience with Microsoft and Atlassian toolsets

+ Bachelor's degree in Computer Science, Business, or a related field; or equivalent work experience

** Experience that would be great to have:*
* + Prior experience within the payments and/or financial services domains.

+ Proven ability to handle conflict, escalation, and challenging stakeholder dynamics

+ Strong problem-solving and risk management capabilities

** Important information about this role:*
* + This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

+ You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions.

Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability

** Salary Range*
* $ - $

_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv.  Please:

+ Apply using your legal name

+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

** Our commitment to…