Junior Implementation Project Specialist

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Job Summary:

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Client Implementation Project Specialist will play a crucial role in delivering debit product solutions by managing implementation projects, collaborating with internal and external teams, and ensuring timely project completion according to client requirements.

Responsibilities:

• Act as the primary project contact for clients and internal groups.

• Guide projects from original concept through final implementation, collaborating with internal resources and external customers.

• Provide continuous project feedback and status updates to key stakeholders.

• Develop project plans and related task lists as necessary and update plans accordingly.

• Work with clients to determine parameter settings and key parameters into proprietary databases.

• Manage multiple implementation tasks with other internal groups to ensure project completion meets client requirements.

• Develop and maintain professional client relationships and manage expectations regarding live dates and other key timelines.

• Maintain accurate and complete documentation and procedures identified throughout the project relating to new product/feature functionality.

• Collaborate with project managers and project teams to ensure internal project audit points are managed and tracked.

• Develop and maintain consistent standards for project status reporting for internal and external purposes.

• Ensure adherence to quality standards and review project deliverables.

Qualifications:

Required:

• 2+ years of experience in project management.

• 2+ years of experience in client services/relationships management.

• 2+ years of experience using MS-Office Suite (Excel, Outlook, Word, One Note, and SharePoint).

• Excellent organizational skills with attention to detail.

• 2+ years of experience managing implementation tasks and ensuring project completion.

• Strong verbal and written communication skills with the ability to communicate across all levels of clients and internal staff.

Preferred:

• Bachelor’s degree in a related field and/or equivalent military experience.

• 3+ years of experience in the financial services industry.

• Understanding of Digital Channels, online/mobile banking, and Electronic Payment products.

Company:

Fiserv is a provider of technology solutions to the financial services industry. Founded in 1984, the company is headquartered in Brookfield, Wisconsin, USA, with a team of 10001+ employees. The company is currently Public Company.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Project Management
• Industries Software Development

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