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Service Delivery Manager
Job in
Berkeley Heights, Union County, New Jersey, 07922, USA
Listed on 2026-07-01
Listing for:
Syntricate Technologies
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
Job Title
Required Skills:
- SAP Basis
- SAP ECC Functional knowledge
- Proficiency in leading both physical and virtual teams
- Innovator with quick absorption of new technologies; strong understanding of technology solutions
- Strong interpersonal skills with ability to work as a member of cross functional teams
- Experience in dealing with third-party provided services
- Operational ability in a diverse, large-scale environment
- Exceptional customer-facing skills
- In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
- Good Knowledge of ITIL (Information Technology Infrastructure Library) principles
- Expertise in people management and leadership
- Strong organizational skills
- Ability to manage and prioritize tasks efficiently
- Solid resource planning and problem-solving skills
- Excellent analytical, organization, analysis, and problem – solving skills
- Experience working with onsite and offshore AMS providers
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