More jobs:
Client Services - Berkeley Heights, NJ
Job in
Berkeley Heights, Union County, New Jersey, 07922, USA
Listed on 2026-07-01
Listing for:
Samprasoft
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, Desktop Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Client Services II Support
Client Services II Support role is a customer service role that directly interfaces with customers in a technical capacity providing IT support on a day-to-day basis for NJ based sites via phone, deskside and support Kiosk. The technician must be a self-starter and have the ability to follow directions and at times technicians be required to travel to different sites as needed to provide support.
The roles reports directly to the IT Manager/Lead of the site.
The candidate should have the following skill sets in a support capacity (Customer Service, troubleshooting and configuration):
- Customer Service
- Windows 11
- Microsoft O365 (Office, etc.)
- MS Teams and Teams Rooms
- Azure
- Intune
- Active Directory
- Microsoft Teams
- MAC OS
- iOS
- SAP
- Service Now
- VPN
- SCCM
- Asset Management
- Imaging/Deploying MAC and PC
- Beyond Trust - BOMGAR
Required Skills:
Desktop Support Additional
Skills:
Customer Support, Customer Service Manager, Desktop Support
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