MDM Program Manager

About the Role

We are seeking a seasoned Program Manager to lead and deliver large‑scale Master Data Management implementations for top‑tier pharmaceutical clients. This is a high‑impact, client‑facing role where you will serve as the primary delivery leader across complex, multi‑stakeholder MDM programs — from initial solutioning through go‑live and beyond.

You will operate at the intersection of business consulting, technology delivery, and executive engagement, requiring equal fluency in data strategy conversations with C‑suite stakeholders and hands‑on program governance with delivery teams.

Program Delivery & Governance

• Lead end‑to‑end MDM program delivery for Big Pharma clients, managing scope, schedule, budget, risks, and quality across all phases
• Coordinate with multiple upstream and downstream systems to develop integrated, consolidated delivery plans
• Define and maintain program governance structures including workstream leads, RACI matrices, and escalation paths
• Proactively identify, communicate, and mitigate program risks and delivery challenges to both internal and client leadership

Client Engagement & Stakeholder Management

• Act as the primary point of contact for senior client stakeholders — building trusted relationships with VPs, Directors within Pharma organizations
• Facilitate program steering committee (Steer Co) meetings, preparing and presenting executive‑level status reports, milestone summaries, and risk dashboards
• Translate complex technical MDM concepts into clear business impact narratives for non‑technical audiences

Cross‑functional Coordination

• Partner with data architects, MDM solution leads, data stewards, and integration teams to ensure cohesive execution across all work streams
• Align cross‑functional teams on data domain priorities (HCP/HCO, Product, Patient, Reference Data) and manage dependencies across parallel tracks

Pre‑Sales & Business Development

• Actively contribute to and lead the development of RFP responses for MDM, Data Governance, and related Data Management engagements
• Collaborate with solution architects and practice leads to craft compelling proposals, effort estimates, and delivery approaches
• Represent delivery expertise in client orals, workshops, and capability presentations

• 12+ years of experience in program/project management within Data Management, MDM, or Enterprise Data domains
• Proven track record of delivering large‑scale MDM implementations (Reltio, Informatica MDM, Stibo, TIBCO EBX, or similar platforms) for pharmaceutical or life sciences clients
• Deep understanding of Pharma data domains — HCP/HCO master data, product hierarchies, reference data, or patient data
• Strong experience managing cross‑functional delivery teams across business and technology work streams
• Demonstrated ability to prepare and present executive‑level materials (Steer Co decks, program dashboards, risk registers)
• Hands‑on proficiency with Jira for program tracking, sprint management, and reporting
• Prior experience contributing to or leading Data Governance and MDM RFP responses
• Comfort with AI tools and emerging technologies to drive delivery efficiency and insight generation

• Familiarity with commercial pharma processes such as incentive compensation, affiliations, or territory alignment
• Background in Agile delivery methodologies within MDM or Data Platform programs

• Exceptional verbal and written communication skills, with the ability to tailor messaging for audiences ranging from data engineers to C‑suite executives
• Confident and credible presenter — able to walk a Steer Co through a difficult conversation (scope change, budget overrun, timeline risk) without losing stakeholder trust
• Builds strong, enduring relationships with clients that extend beyond the current engagement; seen as a trusted advisor, not just a vendor
• Approaches ambiguous situations with structured thinking — able to quickly frame the problem, identify options, and drive toward a decision
• Takes full ownership of program outcomes — does not deflect when things go sideways, and proactively drives corrective action
• Holds teams and clients accountable to commitments in a way that is firm but respectful
• Brings a "delivery‑first" mindset — focused on outcomes, not just activities

Salary range or hourly pay range for the position.

The salary range for this position is $131,200 to $174,975 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

The salary range reflected is based on a primary work location of Berkeley Heights, New Jersey. The actual salary may vary for applicants in a different geographic location.