Client Implementation Specialist

Implementation Consultant

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Implementation Consultant do? We are seeking a skilled and proactive Implementation Consultant with expertise in Microsoft web applications to support the deployment, configuration, and operational readiness of an Internet-based Digital Banking application. The ideal candidate will have a strong technical foundation in the Microsoft stack, a sharp problem-solving acumen, and the ability to independently drive project deliverables in high-stakes environments.

What you'll do:

• Install, configure, and support digital banking applications
• Manage and optimize Microsoft SQL Server databases and associated tools.
• Troubleshoot and resolve complex infrastructure and application issues with minimal supervision.
• Participate in escalated or high-priority projects with short notice.
• Ensure secure system operations and proper handling of sensitive data in compliance with data privacy laws and industry standards.
• Work closely with clients to understand infrastructure requirements and deliver client-facing documentation (e.g., Infrastructure Plans, Test Plans, Whitepapers).
• Develop and maintain formal documentation, tools, and processes to improve team efficiency and consistency.
• Collaborate with development, QA, and operations teams to ensure end-to-end system reliability and performance.

Experience you'll need to have:

• 5+ years of experience supporting web applications
• External client facing experience to understand client requirements and providing updates / next steps on implementation issues.
• Strong proficiency in Microsoft SQL Server (installation, configuration, performance tuning).
• Solid understanding of web service technologies and formats, particularly XML, XSD, and SOAP.
• Proven experience managing system deployments and configurations in a secure, scalable environment.
• Strong familiarity with data privacy laws and secure system design principles.
• Exceptional documentation and communication skills.
• Ability to work independently and manage deliverables without constant oversight.

Experience that would be great to have:

• Experience in the Digital Banking or Fin Tech sector.
• Familiarity with scripting or automation tools (e.g., Power Shell).
• Exposure to Dev Ops methodologies or CI/CD pipelines.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions.
  
  Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program

Salary Range $67,500.00 - $

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is…