Account & Retention Specialist
Job in
Berkeley, Alameda County, California, 94709, USA
Listed on 2026-05-30
Listing for:
TradeJobsWorkForce
Full Time
position Listed on 2026-05-30
Job specializations:
-
Accounting
Job Description & How to Apply Below
Responsibilities
- Manage multiple accounts, ensuring a high level of customer retention and satisfaction is maintained.
- Meet monthly quotas.
- Engage with multiple customers on a daily basis by reaching out to new clients and developing campaigns for maintaining customer loyalty.
- Implement strategies for retaining customers requesting to terminate or downgrade their accounts.
- Record changes to customer accounts, update service packages, add accounts, and remove accounts as needed.
- Perform other duties as requested.
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