Development Coordinator Donor Relations

Position: Development Coordinator, Donor Relations

Employment Category: Full-Time

Place of Work: Berkeley, CA (hybrid position)

Salary: $30.00-$33.00 per hour (equivalent to $62,000-$68,000 annually)

Reports to: Manager, Donor Relations

Seva is a global nonprofit eye care organization that transforms lives by restoring sight and preventing blindness. Since 1978, Seva has provided sight-saving surgeries, eyeglasses, medicine, and other eye care services to more than 72 million people in underserved communities worldwide.

Globally, at least 2.2 billion people have a vision impairment, and of these, at least 1 billion people have a vision impairment that could have been prevented or is yet to be addressed. Our programs have been instrumental in making eye care available to those who can't afford it. They are driven by 4 pillars: establishing self-sustaining vision centers, eye care for kids, bringing the best in technology, and training & job creation.

Seva believes that restoring sight is one of the most cost-effective ways to relieve suffering and reduce poverty. When a blind person regains her sight, she can return to work, earn an income, and support her family. In more than 20 countries, Seva has helped 7 million people who were blind to regain their sight.

The Development Coordinator works across the Development Department, providing critical support in donor relations, grants administration, and day-to-day administrative duties. The position plays an important role in implementing strategies and activities that ensure Seva’s financial sustainability and organizational growth. The ideal candidate will possess strong written and verbal communication skills, as well as outstanding problem-solving, analytical, time management, and organizational abilities.

• Oversee administrative needs related to Donor Relations, including serving as a front-line responder to prospects' and donors' inquiries received by phone, email, or mail about Seva’s work, ways of giving, and other information about Seva.
• Coordinate donor stewardship activities, including calls and postcard mailings with Board members and volunteers.
• Moves Management:
  Track donor touchpoints and gift projections in Raiser's Edge. Ensure that gifts are tracked with a high degree of timeliness (daily) and accuracy.
• Provide backup support to the Coordinator for Development Operations in the event of mail delivery issues when the Office Manager is out.
• Process reports for electronic funds transfers (EFT) gift entries, donor acknowledgment letters and gift pledges, and file and organize copies of deposit batches.
• Provide back-up prospect research when needed.

• Oversee and perform accurate and timely data entry of GOS donations (and general donations when needed); enter database updates and assist with spot checks to ensure data integrity.
• GOS High Season (October-January):
  Oversee GOS Temporary hires to ensure full staffing; manage daily operations and Temps' workflow for data entry.
• Perform daily web downloads to ensure timely mailing of GOS cards and merchandise.

• Working with the Director of Grants and Leadership Gifts, help maintain a smooth and seamless grants proposal and reporting process and ensure timely submissions and on-time delivery of reports and updates to funders.
• Provide first review and editing of Program reports and proposals before submitting to the Director of Grants and Leadership Gifts for final approval.
• Assist with creating report and proposal templates, building and staging in SharePoint and Monday.
• Create, maintain, and update a glossary of standardized terminology and language used each FY for…