Product Manager, New Business Ventures

Collectors is the leading creator of innovative technology that provides value‑added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record‑setting collectibles.

The Staff Product Manager, New Business Venture for Customer Experience, will own the vision and roadmap end to end, shaping a seamless and intuitive journey across all touchpoints. You will partner closely with design, engineering and business teams to rapidly build, test and scale new experiences.

• Define, communicate, and drive a bold, unified vision for the customer experience—balancing strategic innovation with operational excellence.
• Develop a forward‑looking roadmap aligned with business goals; drive product delivery from discovery to launch with speed, quality, and measurable impact.
• Partner closely with executive, business and engineering teams to align priorities, build trust, and drive cross‑functional momentum.
• Champion the evolution from legacy processes to digital, customer‑centric paradigms; translate market trends, technology shifts, and user feedback into actionable plans and products.
• Establish clear, ambitious metrics for user experience, satisfaction, retention and platform growth; drive teams to deliver measurable results and iterate based on data.
• Coach and elevate fellow PMs and cross‑disciplinary teams; advance the product craft and foster a culture of continuous learning, humility and high performance.
• Leverage the latest technology tools to collaborate with partners and ultimately product better outcomes.
• Deliver crisp, context‑aware communication—from executive presentations to engineering stand‑ups; make the complex simple and actionable across audiences.
• Become a subject matter expert in the coin hobby; evangelize new possibilities for users and internal partners alike.

• 7+ years in product management (preferably consumer‑facing), with end‑to‑end ownership of products or major platforms.
• Strategic leader who shapes vision, roadmap and business impact at scale.
• Comfortable bridging legacy businesses with modern market trends.
• Expert stakeholder manager who simplifies complex issues and builds alignment with both executive and emerging/technical teams.
• Strong technical and business intuition; ready to make bold, data‑informed decisions.
• Fast‑moving, adaptable and resilient—solving ambiguous problems with humility, hunger and resolve.
• Outstanding communicator—clear, persuasive and context‑driven across audiences.
• Drives team culture and mentors others to level‑up the entire product craft.
• Bonus:
  Experience with collectibles, digital marketplaces or platform transformation.

$180,000 – $260,000 (actual compensation varies by location, level, prior experience and skill set). This role may also be eligible for bonuses, commissions or other compensation.

• Health Insurance:
  Medical, Dental, and Vision
• Additional Benefits:
  Fertility, commuter, and educational assistance
• 401(k) Matching Plan
• Paid vacation and company holidays
• Employee Discounts on select grading services
• Flexible hours and support for varied schedules and shifts
• Fun working environment with celebrations, holiday events, and team building activities

Collectors is committed to equal employment opportunity regardless of race, color, ethnicity, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status or other class protected by applicable law.

If you require an accommodation to apply or interview with us due to a disability or special need, please email