Associate Director, Strategic Partnerships & Client Development , Berkeley Law

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff. Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic, and social value.

Berkeley Law's executive education platform connects legal practitioners, investors, executives, and nonprofit leaders to a wide range of professional development training programs. The platform delivers world‑class certificate programs that teach hard and soft skills, elicit insights that lead to more effective problem‑solving, and expand participants' networks. Many programs provide mandatory continuing legal education (MCLE) credits and include webinars, online courses, and in‑person bootcamps.

The Program Manager, Custom Programs reports to the Assistant Dean of Innovation and Initiatives and serves as the primary relationship manager for Berkeley Law's custom revenue‑generating programs. This role is responsible for the health, retention, and growth of high‑value, multi‑year maintenance contracts and the execution of complex corporate intake processes. It ensures client needs are translated into scalable, high‑margin educational offerings aligned with academic standards and strategic priorities, coordinates with internal stakeholders, manages implementation roadmaps, budgets, and performance tracking, and expands the program’s presence in the executive education market.

• Manages end‑to‑end delivery of high‑value custom contracts, focusing on multi‑year maintenance agreements and recurring revenue streams.
• Serves as a primary strategic liaison for corporate partners, supporting alignment of educational content with industry trends and client objectives.
• Monitors program performance and client satisfaction to support contract renewals and identify expansion opportunities.

• Facilitates consultative intake discussions with prospective clients, translating organizational needs into bespoke educational solutions.
• Designs implementation roadmaps, drafts service agreements, and develops sustainable program budgets in partnership with senior leaders.
• Coordinates with faculty and subject matter experts to ensure solution design meets academic standards.

• Conducts targeted outreach and digital networking to generate leads and support visibility in the global executive education market.
• Identifies and cultivates prospective strategic and alliance partnerships to drive joint business opportunities.
• Analyzes market trends and competitive landscape to recommend strategic adjustments to pricing, delivery formats, and content strategy.

• Documents all project milestones, client communications, and deliverables meticulously.
• Maintains dashboards to monitor program ROI and the health of the custom programming pipeline.
• Collaborates cross‑functionally to support seamless program execution.

• Knowledge of strategic account management principles, client retention, contract renewals, and recurring revenue models.
• Track record of revenue retention and contract renewal in high‑value corporate or legal accounts.
• Consultative sales and needs‑assessment skills to translate objectives into customized solutions.
• Strong quantitative and analytical skills for complex market and financial analysis.
• Ability to analyze market trends, competitive landscapes, and client feedback to inform decisions.
• Advanced problem‑solving skills.
• Excellent interpersonal and communication skills, fostering trust and collaboration across stakeholders.
• Experience managing multiple projects simultaneously with operational accuracy and timely delivery.
• Proficiency in standard business software and database applications (e.g., Microsoft…