Seasonal Japan Market & Operations Specialist
Listed on 2026-09-20
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Business
Seasonal Japan Market & Operations Specialist
Location:
Berkeley, CA, Remote, or Hybrid, depending on candidate experience.
Schedule:
Seasonal Full-Time, approximately November through April.
Reports To:
Shauna Pugliese, LAAPA Field Manager, with dotted line to Roxanne Renedo, Sr Hotel Ops Specialist.
What You'll Do:
The Seasonal Japan Market & Operations Specialist supports Backroads' Japan trips by helping align trip details, supplier commitments, documentation, and field execution across internal teams and local partners.
- Maintain Japan-specific leader and National Guide resources.
- Support supplier documentation, confirmations, and contracting alignment.
- Coordinate Leader Accommodation needs managed by Trip Development or the Market Expert and Trip Experts.
- Improve dietary documentation and operational processes.
- Support new trip development, presearch preparation, and operational readiness.
- Partner with Ground Ops Specialist, JTB, and OTS on transportation and trip setup.
You are organized, detail-oriented, collaborative, and comfortable working across teams to improve systems, solve operational issues, and support strong trip execution.
Preferred Qualifications- Backroads trip operations, systems, or supplier experience preferred.
- Japan trip, logistics, or field experience helpful.
- Japanese language skills a bonus but not required.
- Strong organization, communication, and problem-solving skills.
This role helps strengthen the systems and support needed for consistent Japan trip quality and future growth. I can't imagine a better way to travel the world than under your own power and in the company of like-minded adventurers. Sure, Backroads provides superb accommodations and meals, amazing Trip Leaders and unforgettable local encounters. But whether you're sticking with the group or breaking off on your own, all of our planning and support are ultimately aimed at one simple thing: giving you the flexibility you need to discover the world on your own terms.
Tom Hale, Founder & President
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