Public Safety Dispatcher II

The City of Berkeley invites you to apply for the position of Public Safety Dispatcher II in the Police Department! In this role, you will receive 911 system emergency and non-emergency calls, dispatch assignments according to police and fire procedures, and maintain records.

The Public Safety Dispatcher II provides technical communications support and computer information processing for police, fire, animal control, parking enforcement and public works functions in a limited capacity. In addition to dispatching and call screening, you'll perform varied record keeping, information retrieval and similar work in support of public safety activities.

Public Safety Dispatchers in the Berkeley Communications Center typically operate in four distinct positions. While Public Safety Dispatcher I possesses the skills and responsibility for two positions (Call Taker and Records), those at Public Safety Dispatcher II level possess the skills and responsibility for all four positions.

1. Call Taker (handle phone calls, service requests, operate secondary radio channel)

2. Records (handle phone calls, database entries/removals/inquires, operate records radio channel)

Applicants must submit:

• Completed application (Please note that resumes are not a substitute for a completed application.)
• Responses to the supplemental questionnaire
• Peace Officer Standards and Training (P.O.S.T.) Dispatch certificate (if applicable)