Associate Director, Undergraduate Advising; U

Associate Director, Undergraduate Advising (0313U) – University of California, Berkeley

First Review Date:
May 14, 2026

The College of Letters & Science is the largest of the university’s 15 colleges and schools. The Office of Undergraduate Advising (OUA) provides academic advising to approximately 23,000 students and ensures the consistent application of academic regulations across the college.

• Develops, interprets, provides direction, sets goals, supervises, and manages advising programs and strategies to promote student academic success.
• Assesses overall operational management and student needs; evaluates, analyzes, monitors, and helps to collaboratively modify advising services, including frameworks, practices, modalities, procedures, and forms to improve service delivery.
• Formulates policy recommendations and monitors policy interpretation and application; supports the Director, Assistant Dean of Advising, and Deans in strategic and succession planning and in establishing operational goals.
• Oversees administration of program funding, daily workflow, and work procedures; reviews and reports to senior management about effectiveness in the functional area.
• Outlines future‑facing plans for the functional area; contributes constructive, innovative, and data‑ and research‑driven ideas to the development and implementation of advising strategies.
• Identifies critical issues in advising operations and program delivery and proposes solutions.
• Ensures the effective use of campus student information systems and departmental databases; recommends system improvements as needed; reviews, develops, and edits material for OUA websites.

• Supervises advisors (7‑10 FTE) providing the full range of academic advising; may supervise Student Advisor Supervisors.
• Helps develop and update staff job descriptions; supports recruitment and hiring; promotes career development.
• Works effectively with people from diverse cultures; monitors employee performance and holds regular check‑ins; resolves personnel issues when necessary.
• Maintains personnel records; approves staffing leaves in accordance with operational needs.
• Organizes overall work of the functional area; identifies and evaluates priorities; delegates or reallocates responsibilities and tasks.
• Keeps the advising team informed of changes, policies, and procedures campus‑wide; provides guidance, mentoring, and coaching.
• Promotes a professional, cooperative, and team approach; solicits and considers constructive feedback; builds consensus and fosters a culture of inclusion and belonging.

• Recommends resource allocation for advising and programmatic goals in consultation with senior management.
• Manages at least one functional area within OUA, such as academic progress, new student orientation, staff training, peer advising, advising neighborhoods, satellite advising, and communications.

• Serves as a high‑level advising resource for deans, staff, faculty, and other campus administrators in complex student situations; advises students directly on a limited basis.
• Answers inquiries about academic programs and college requirements for students, parents, faculty, and staff; provides referrals as appropriate.
• Assesses, devises, and implements solutions to administrative challenges; interprets and ensures equitable enforcement of policies; adjudicates exceptional appeals as authorized by the Dean.

• Serves on committees representing OUA as assigned; acts as liaison among students, campus departments, and administration.
• Creates and maintains a network among student service offices; represents OUA to the campus community and relevant external constituencies.
• Plans and conducts training sessions with undergraduate major advisers, peer advisers, staff, and administrators.

• Stays abreast of best practices and innovations in academic advising and people management; attends seminars, conferences, and other development opportunities.
• Collaborates with supervisor to develop stretch and professional development goals aligned with the…