Student Services Advisor and Program Coordinator; Electrical Engineering

Responsibilities

40% Academic Advising:

Applying advanced Student Services concepts, provides the most complex student services to the organization’s management, faculty, and students. Recommends petition exceptions that affect the requirements of multiple departments; facilitates new course approval through interaction with the Coordination of College Policy, Academic Senate, or similar organization.

Provides advising to students (including perspectives) in the EECS, CDSS, Computer Science, and ECE majors. Reviews students’ progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/dean and faculty, and with other departments. Works closely with campus offices to resolve issues, including DSP, Student Conduct, Ombuds Office for Students, Financial Aid, and the Registrar.

Advises students to develop program plans, to completion of their degrees, taking into account double major/simultaneous degree/minor requirements that don’t necessarily overlap with major requirements, course load concerns, and academic abilities of the student. Resolves matters concerning the registration status of students, particularly students with blocks or pre-majors needing direction in completing prerequisites for the major.

In consultation with the Director for Undergraduate Affairs, identifies and refers for resolution intricate student issues/grievances such as grade disputes, personal crises, mental health concerns, DSP concerns, and non-admissions to the major. Conducts degree audits for graduating students; also reviews and signs Letters and Sciences petitions and other related academic planning forms.

25% Recruitment and Admissions:

Advises department/school/college on outreach strategies, and helps identify targeted institutions to meet the organization’s goals; coordinates, reviews, and advises chair/dean and faculty on transferability and applicability of non-UC Berkeley courses. Plans and implements outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; advises on the appropriateness of the program as it pertains to the prospective applicant’s goals;

utilizing in-depth knowledge of the organization’s admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for degree eligibility; initiates and arranges student recruitment visits to Berkeley.

In collaboration with the Director of Undergraduate Affairs, determines admission to the Computer Science major at the department level. Consults with the Vice Chair of CS and enlists the support of other faculty in handling difficult academic cases. Acts as a specialist to advisors and counselors from other colleges, departments, and institutions (e.g., L&S advisors, CDSS advisors, other UC campuses, California Community College counselors, etc.)

on course articulations and standards of preparation for the CS major. Serves as a liaison for faculty evaluation of pending articulation agreements with the California Community Colleges.

Plans and implements complex, high-visibility student events, such as commencement, Cal Day, and CS Ed Day. Plans, designs, and provides workshops for students, such as information about the campus, or academic strategies, and enrichment programs.

20% Department/School/College Policies:
Advises faculty on departmental/school/college and university policies and procedures;
Advises chairs/deans on the formulation of department/school/college policy by advising them on areas needing clarification and identifying solutions; analyzes the consequences of the organization’s academic policies and recommends new or changed policies; recommends solutions to the organization’s problems without precedent. Participates in professional student services committees that develop policies/procedures with nationwide impact.

Responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.

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