Student Services Advisor and Program Coordinator; Electrical Engineering

Student Services Advisor and Program Coordinator (5157C) Job #87114 - Electrical Engineering and Computer Sciences (EECS)

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At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities.

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The Department of Electrical Engineering and Computer Sciences (EECS) in both the College of Engineering and the College of Computing Data Science and Society (CDSS), is the largest department on the Berkeley campus, consisting of over 130 faculty, adjunct, active emeriti and PIR appointments, 3,600+ undergraduates both in the College of Engineering and Letters and Science, 800+ graduate students, and 60+ staff members.

EECS programs are consistently ranked in the top three by many measures, including U.S. News & World Report's national and global ranking. Annual operating budget (not including expenditures related to research, faculty start-ups, and student fellowships) for EECS is $40+ million.

The Department is actively engaged in teaching and research in the disciplines of Artificial Intelligence, Computational Biology, Databases, Graphics, Hardware / Architecture, Human-Computer Interaction, Operating Systems / Networking, Programming Systems / Software, Scientific Computing, Theory, Vision (in Computer Science) as well as Biosystems, Communication/Networking, Communications/Physical Layer, Control, Design, Modeling, and Analysis, Electromagnetics/Antennas, Integrated Circuits, Optics, Physical Electronics Devices, Physical Electronics/MEMS, Optoelectronics, Energy, Robotics, Signal Processing for Image & Video, Signal Processing for Speech & Audio (in Electrical Engineering).

Computer Science operates research and instructional laboratories in Soda Hall and Sutardja Dai Hall, and Electrical Engineering operates like facilities in Cory Hall and Sutardja Dai Hall. EECS also has a significant technical staff support structure to provide support for research and instructional laboratories and fabrication facilities.

Reporting to the Assistant Director of Undergraduate Affairs, the SSA 4 responsibilities include a wide range of student services duties and responsibilities for an academic advisor. This position will assist the dean/chair, faculty, and students in academic advising, recruitment, admissions, student orientation and events, career counseling, and related programs.

The First Review Date for this job is:
July 9, 2026 - Open until filled

40% Academic Advising:

Applying advanced Student Services concepts, provides the most complex student services to the organization's management, faculty, and students. Recommends petition exceptions that affect the requirements of multiple departments; facilitates new course approval through interaction with the Coordination of College Policy, Academic Senate, or similar organization.

Provides advising to students (including perspectives) in the EECS, CDSS, Computer Science, and ECE majors . Reviews students' progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/dean and faculty, and with other departments. Works closely with campus offices to resolve issues, including DSP, Student Conduct, Ombuds Office for Students, Financial Aid, and the Registrar.

Advises students to develop program plans, to completion of their degrees, taking into account double major/simultaneous degree/minor requirements that don't necessarily overlap with major requirements, course load concerns, and academic abilities of the student. Resolves matters concerning the registration status of students, particularly students with blocks or pre-majors needing direction in completing prerequisites for the major.

In consultation with the Director for Undergraduate Affairs, identifies and refers for resolution intricate student issues/grievances such as grade disputes, personal crises, mental health concerns, DSP…