Admissions Advisor (4976C) #87881

At the University of California, Berkeley , we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and Mac Arthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond.

Together, we change the world.

At Berkeley, the best careers are built on a foundation of continuous learning and growth . We actively support professional development by providing all full‑time staff employees with at least 80 hours of paid time per year and provide space for supportive colleague communities via numerous employee resource groups.

Summer Sessions, Study Abroad, Lifelong Learning & University Extension (SSALLEX) is the extended education division of the University of California, Berkeley, and an essential part of the University’s mission to extend the research and scholarship of UC Berkeley to a global community.

SSALLEX is a vibrant and dynamic organization that enables more than 60,000 visiting, UC, and potential Cal students, parents, faculty, academic units, international business partners, and central campus service providers to engage in campus activities. The department provides more than 2,000 summer courses, fall freshmen programs, study abroad experiences, global internships, and year‑round programs or courses, lectures, special events, and interest circles for older adults.

The Admissions Advisor assists students in selecting the right program from diverse options and cultivates exceptional candidates from initial inquiry through application submission or initial registration. This position reviews student applications and recommends admission decisions for the unit's academic programs.

The First Review Date for this job is August 17, 2026. For full consideration, please apply by the first review date.

Exercises professional judgment in reviewing, evaluating, and recommending applicants for admission using established guidelines.

Responds to inquiries from prospective students and provides substantive information on admissions requirements, programs and curricula for our unit's programs, including our visiting international student programs; advises on entrance requirements, application procedures, financial aid availability, housing alternatives, etc; advises/guides prospective students through decision‑making and application processes through phone, email, web, social media, in‑person and group interactions;
Uses professional knowledge and perspective to relate to prospective students to establish professional rapport and add to the student experience.

Maintains an active caseload of prospective students, agents, partners, and other stakeholders and tracks activity via a variety of channels, including, but not limited to, Salesforce, Slate, Zendesk, Google Workspace, etc. Serves as liaison between students, parents, and programs and pro actively supports communications with others participating in the recruitment, admissions, and student services process and refers prospective students to other parties as necessary;

works with supervisor to develop communication and outreach strategy, as well maintain the prospective student web page and information; is proactive in identifying potential barriers within the student enrollment process and initiates steps resulting in resolution. Evaluates services to determine the impact of recruitment and admissions activities with the development of new and refined strategies for maximizing outreach and follow‑up.

Performs recruitment activities, including writing or editing materials, and representing the school/college/department at admissions events and other forums. Under direction and guidance, implements aspects of events to enhance recruitment and yield. Maintains an up‑to‑date database of prospective students, macros, and Zendesk articles;…