Product Application Engineer - SCADA

What We Do

At Terabase Energy, we believe that digitalization and automation will drive the next wave of innovation and cost reduction in large scale solar. To fully unlock the potential of this opportunity, Terabase is developing an interconnected software and construction automation platform. We work alongside project developers, owners, and engineering & construction firms to support the design, optimization, and construction of huge solar projects around the world.

Our team is a blend of solar-industry veterans and newbies, thought-leaders, dreamers, software, electrical and mechanical engineers, coders, product managers, project managers, and sales and marketing professionals. We are based in Northern California, with several other offices in the United States and around the world. If all of this piques your interest, we'd love to hear from you!

Position Summary

The OT Product Application Engineer is responsible for providing technical expertise, application support, and product solutions for SCADA and control systems. This role involves working closely with clients, sales teams, and product development teams to ensure the successful implementation and operation of SCADA and control products. The engineer will be involved in the entire product lifecycle, from initial design and application to post-installation support and optimization.

Key Responsibilities:

Technical Support and Application

* Provide pre-sales and post-sales technical support for SCADA and control products.

* Assist clients and sales teams in understanding product capabilities and applications.

* Conduct site visits to assess client needs and provide customized solutions.

* Develop and deliver product demonstrations and presentations.

Product Development and Optimization

* Collaborate with product development teams to enhance product features and capabilities.

* Gather and analyze customer feedback to drive product improvements.

* Participate in product testing and validation to ensure high-quality performance.

* Provide input on product roadmaps and development priorities.

Training and Documentation

* Develop and deliver training programs for clients and internal teams on SCADA and control products.

* Create and maintain technical documentation, including user manuals, installation guides, and troubleshooting procedures.

* Conduct webinars and workshops to educate clients on best practices and new features.

Data Analysis and Reporting

* Analyze product data to identify trends and recommend improvements.

* Generate regular performance reports for clients and internal stakeholders.

* Implement data-driven strategies to optimize system reliability and efficiency.

Qualifications:

Education

* Bachelor's degree in electrical engineering, Control Systems, Computer Science, or a related field.

Experience

* Minimum of 3 years of experience in SCADA and control systems application or related fields.

* Proven experience in providing technical support and application engineering for SCADA products.

Technical Skills

* Proficient in SCADA software (e.g., Ignition, Wonderware) and control systems.

* Strong understanding of control system architecture and integration.

* Experience with PLC programming and troubleshooting.

* Knowledge of industry standards and regulatory requirements.

Soft Skills

* Excellent problem-solving and analytical skills.

* Strong communication and interpersonal abilities.

* Ability to work independently and as part of a team.

* Strong organizational skills and attention to detail.

Additional Requirements

* Willingness and availability to travel as needed for client site visits and installations.

Compensation And Benefits

Our salary ranges are determined by role, level, and location. Within each posted range individual pay is determined (and may be greater or higher) dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits package including:

* Generous time off and holiday policy

* Remote flexibility

* Flexible time off

* Comprehensive benefits package

* Career progression

* 401k match

* Stock options

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