Limited Insurance Claims Specialist​/Cashier; University Health Services

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities.

Find out more about how you can grow your career at UC Berkeley.

The Student Health Insurance Office is responsible for the administration of the Berkeley Student Health Insurance Plan (Berkeley SHIP). The office manages all member services for students enrolled in Berkeley SHIP, runs the insurance "waiver" program, coordinates the insurance program for student athletes in Intercollegiate Athletics, and takes payments for the insurance plan.

The First Review Date for this job is: 2/9/26. This job will remain open until filled.

• Provide excellent customer service by assisting students with account balances, payment methods, and general office procedures.
• Process various forms of payments for student health insurance, co-pays, and other health service charges.
• Process and export Bursar billing transfers and other financial reports.
• Maintain accurate cash drawer balances and perform daily reconciliations.
• Manage and resolve billing inquiries and tickets from various hold queues.
• Generate, export, and process Release of Information (ROI) reports for health records.
• Maintain organized and accurate financial records in compliance with university and regulatory standards.
• Assist with workers' compensation billing.

• 2-5 years of experience in a cashier, medical billing, or financial transaction processing role, preferably in a healthcare or university setting.
• Strong mathematical aptitude and exceptional attention to detail for accurate transaction and billing processing.
• Excellent customer service and interpersonal skills, with the ability to communicate clearly and patiently with a diverse student population.
• Proficiency with computer systems, including Microsoft Office Suite (Word, Excel), and demonstrated ability to quickly learn and navigate complex billing and electronic health record (EHR) systems.
• Demonstrated ability to maintain confidentiality and handle sensitive financial and health information with discretion.
• Prior EPIC Experience

• High school diploma or equivalent experience

• Workers Compensation Billing Experience
• Proven experience handling cash and performing daily reconciliations.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of…