Case Manager

Position Summary

The Case Manager will join our dedicated team in a licensed Transitional Residential Treatment program. This role will involve providing comprehensive mental health support services to individuals with behavioral health needs. The incumbent will play a crucial role in facilitating rehabilitation, recovery, and community integration for our clients.

• Conduct comprehensive assessments of clients' mental health needs, strengths, and goals.
• Develop individualized rehabilitation plans in collaboration with clients, incorporating person-centered approaches and evidence-based practices.
• Provide individual and group counseling sessions to address mental health symptoms, coping skills, and life skills development.
• Implement behavioral interventions and therapeutic techniques to support clients in achieving their recovery goals.
• Monitor and evaluate clients' progress regularly, adjusting treatment plans as needed to ensure effectiveness.
• Coordinate with interdisciplinary team members, including psychiatrists, nurses, case managers, and community partners, to ensure holistic care delivery.
• Facilitate psycho educational workshops on topics such as stress management, conflict resolution, and relapse prevention.
• Advocate for clients' rights and access to resources within the community, including housing, employment, and healthcare services.
• Maintain accurate and timely documentation of client interactions, treatment plans, and progress notes in accordance with regulatory standards.
• Participate in staff meetings, case conferences, and training sessions to enhance professional development and program effectiveness.
• Ensure safety and establish and follow rules for overnight safety and emergency procedures.
• Perform other duties as assigned.

• Bachelor's degree in Psychology, Social Work, Counseling, or related field preferred.
• Minimum of 2 years of experience working in a mental health or behavioral healthcare setting, preferably with individuals experiencing severe mental illness.
• Must be able to meet and receive a criminal records clearance, as required by California Code, Welfare and Institutions Code - WIC § 5405, federal contractor requirements and/or agency practices.
• Must pass post-offer, pre-employment physical and TB clearance as required by state community care licensing standards.
• A valid driver’s license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements.
• Local travel as required to fulfill primary job responsibilities and duties.
• Passion for the BHI mission.

• Knowledge of recovery-oriented principles, harm reduction, trauma-informed care, and evidence-based therapeutic modalities.
• Ability to effectively intervene in crisis situations using de-escalation techniques.
• Excellent verbal and written skills and the ability to present information effectively.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Proficiency in computer applications for documentation and record-keeping.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to build supportive and respectful working relationships with staff, participants, and stakeholders in the community.

The work environment and physical demands described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, in accordance with applicable laws.

Note: This section provides general information about the job’s physical requirements and work environment.

Physical Activity: The position requires periods of sitting, standing, and walking throughout the workday. Employees may be required to move between offices, program spaces, and…