Clinical Training & Supervision Manager

Job Title:

Clinical Training & Supervision Manager

Department:
Quality Improvement

FLSA classification:
Regular, Exempt, Full time

Reports to:

Senior Manager of Quality Improvement

Office

Hours:

Monday - Friday - 8:30am - 5:00pm

About Us:

Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders.

Our Mission:
Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges.

Our Values:
Compassion:
Committed to caring, dignity and kindness. Respect:
Honor each individual and provide highly ethical services. Progress:
Leading the way in creating opportunities to change for the better. Resilience:
Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences:
Honor and celebrate our diverse communities and individual uniqueness.

Summary:

As the Clinical Training & Supervision Manager, you will oversee agency-wide training systems, manage our Master's-level practicum program, and provide clinical supervision to Registered Associates and student trainees. Your work will strengthen service delivery, support staff development, and ensure compliance with Medi-Cal, CalAIM, Alameda County, and BBS requirements.

Essential functions:

* Oversee the development, implementation, and tracking of all required contractual trainings while collaborating with program leadership to assess and prioritize agency-wide training needs.

* Maintain centralized training records across all agency programs and develop effective systems to track, monitor, and oversee employee training compliance.

* Collaborate with external trainers, consultants, and educational partners to support staff and program development.

* Partner with program leaders to identify and address gaps in service delivery through staff development.

* Build and manage the Master's practicum program by recruiting and coordinating with academic institutions, supporting students' individualized learning plans, maintaining MOUs, and assisting in the creation of agency policies related to student trainees.

* Provide individual, triadic, and group supervision to Registered Associates and student trainees in accordance with BBS standards, while offering coaching and feedback to support their clinical skill development and professional growth.

* Ensure supervises meet all licensure, registration, and documentation requirements by reviewing and co-signing all required clinical documentation for quality, accuracy, and compliance with Medi-Cal, Alameda County, and agency policies.

* Maintain supervision records and ensure timely signing of supervisee hours.

* Develop and update agency policies and procedures to ensure compliance with current regulatory guidance and contractual requirements.

* Maintain adherence to confidentiality and reporting laws, upholds HIPAA standards, and ensures awareness and prevention of Medi-Cal fraud, waste, and abuse.

* Participate in CQRT and other internal or county clinical review processes.

* Perform other related duties as assigned by Leadership.

Minimum Qualifications (Knowledge, skills and ability):

Education & Licensure:

* Master's degree in Social Work, Counseling, Psychology, or a related field required.

* Active California PhD, LCSW, LMFT, or LPCC license in good standing and at least two (2) years of experience post receipt of this license.

* Completion of BBS-required supervision coursework (must provide proof) or willingness to obtain within 30-days of employment

Experience

* Minimum of 2 years' experience in community behavioral health setting working with Dual Diagnosis/Specialty Mental Health populations.

* Experience providing Medi-Cal services and working knowledge of CalAIM documentation standards, CQRT processes, and county behavioral health requirements.

* Experience developing curriculum and delivering mentorship in clinical settings.

Other Requirements:

Satisfactory completion of background check.

Desired Qualifications

* Proficiency in Microsoft 365 (i.e. Outlook, Sharepoint, One Drive, etc.)

* Requires strong proficiency with electronic health record (EHR) systems, including timely documentation, accurate data entry, and navigating clinical workflows within the system.

* Ability to learn new software systems quickly, train staff in their use, and apply technical skills to support program operations.

* Ability to manage competing priorities and work collaboratively with diverse teams.

* Demonstrated ability to foster a culture of continuous learning, professional development, and clinical excellence.

* Strong commitment to culturally responsive, client-centered, and trauma-informed care.

Work environment/Physical demands:

The work environment and physical demands described here…