Medical Assistant

Job Summary

The Medical Assistant (MA) Hub position is an essential member of the Cancer Services team, dedicated to providing exceptional patient care and ensuring seamless coordination across clinical and administrative functions. Serving as a vital link between triage nurses, providers, and administrative staff, the MA Hub plays a key role in facilitating timely communication, coordinated care, and an outstanding patient experience throughout the cancer care journey.

Under the supervision of a clinical leader and in alignment with Ambulatory Services policies and procedures, the MA Hub supports patient care delivery across multiple Cancer Services ambulatory group practices. This role provides coverage for various cost centers within the Cancer Center, including multiple campuses and satellite offices.

• Primary responsibilities include supporting clinical workflows, assisting with patient inquiries, coordinating follow-up care and appointments, managing documentation, and facilitating communication across multidisciplinary teams.
• The MA Hub also performs patient care and laboratory procedures as needed to support specialty services within the Cancer Center.

• All candidates must meet at least one of the following criteria:
• Certificate of training or graduation from an accredited MA, Home Health Aide, PCA, CNA, dental or paramedic program or college degree in a related field such as community health, infectious disease, public health or health education and 6 months of relevant experience

OR

• 2 years of relevant experience as a Medical Assistant in a hospital or medical practice

• Must demonstrate excellent organizational skills, including the ability to manage time effectively, prioritize tasks, and maintain accurate records.
• Strong computer skills with the ability to efficiently navigate, operate, and troubleshoot standard software applications (e.g., Microsoft Office, web-based platforms, and other relevant tools).
• Ability to communicate effectively in written and verbal communication methods.
• Able to meet physical requirements.
• This position requires flexibility to orient and work at all UCSF Health locations.

• Experience with insurance verification, medical record data abstraction, and or patient financial services strongly preferred.
• Bi-lingual or multi-lingual capability (Spanish, Cantonese, Russian) strongly preferred.
• Experience working in Ambulatory medical setting

• Current American Heart Association CPR Certification

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere.

In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce.

We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

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