Patient Services Assistant II , Optometry Clinic

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff. As a world‑leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice.

Since our founding in 1868, we have driven innovation, creating global intellectual, economic, and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity‑focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

The Herbert Wertheim School of Optometry and Vision Science mission is advancing optometric education, clinical practice, and vision research for the benefit of society. We strive for vision preeminence and leadership in optometric education, patient care, and vision science. At Berkeley Optometry and Vision Science, as part of a world‑renowned university that embraces excellence and access, we foster an environment of trust and mutual respect, free expression and inquiry, and personal resilience and achievement.

We demonstrate sensitivity and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.

The mission of the School is executed by approximately 20 ladder‑rank faculty, 8 emeriti faculty, 133 full and part‑time clinical faculty, 70 staff, 30 professional researchers, 20 graduate students, and 26 visiting faculty and postdoctoral research scholars. The staff includes professional, health care, technical, research, and clerical representation and provides support to a complex array of functions.

We educate an estimated 320 students annually. Our O.D. program is a 4‑year program with clinical training provided at 2 campus clinics, 10 satellite clinics (community care), 7 VA clinics, and 24 external clinics across the country. Our one‑year post‑graduate residency programs provide advanced clinical education in specialty areas of optometry to 18 residents with placement on and off‑campus and our Vision Science program consists of 40 Ph.D. students.

The Optometry Clinic provides comprehensive optical care services to the entire campus population and the general Bay Area community, with approximately 80,000 annual visits to Optometry Clinics at Minor Hall and the Tang Center. The Optometry Clinic is open 7 days per week and approximately 358 days per year.

Within the Herbert Wertheim School of Optometry and Vision Science, the Patient Services Assistant II serves as a key member of the front‑line Patient Services team. As the face of the optometry clinic, this position acts as the first point of contact for all patients. The Patient Services Assistant II may be assigned to work at any of the school's on‑ and off‑campus optometry clinics, including the Tang Clinic at University Health Services, Meredith Morgan University Eye Center, or the clinic at the Emeryville Satellite campus.

Within the school’s various clinic locations, the position may support any area of the clinic, including primary care, specialty clinics, and the eyewear center.

This position is typically stationed at a reception desk for patient check‑in and check‑out. Responsibilities include managing patient appointments, including scheduling and modifications; welcoming and directing patients to the appropriate clinic or waiting area; and providing general information. Additional duties involve processing patient‑related documentation, performing data entry into electronic health systems, and assisting patients with contact lens and eyewear orders. The Patient Services Assistant II also verifies insurance coverage, secures authorizations for services, and collects and records patient payments.

First Review Date: July 1, 2026. For full consideration, please apply…