Eating Disorders Case Manager University Health Services

Eating Disorders Case Manager (9313C) University Health Services 77650

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At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice.

UC Berkeley's University Health Services (UHS) provides comprehensive medical, mental health, insurance and health promotion services to all Berkeley students, and a variety of health programs for faculty and staff. Approximately 65,000 visits occur annually including Primary Care, Urgent Care, Occupational Health and Specialty Clinics.

• Assists and supports Eating Disorders team by providing case management of patients, especially those requiring coordination of care between multiple UHS services and/or external providers.
• Provides case management for Eating Disorders patients in collaboration with Primary Care, Urgent Care, Social Services counselors, and Registered Dieticians.
• Case management may include regular phone or in-person patient visits, responding to patient-initiated contacts by phone or secure message, identification of patient-centered solutions to overcoming barriers to care, facilitation of internal and/or external referrals, health system navigation, completing requested or required documentation, advocacy and communication with campus or community partners, coordination of multidisciplinary case conferences, tracking patients lost and follow-up.
• Works with patients to develop a patient-centered care plan, which may include employing various psychosocial and psychological techniques such as behavioral activation, problem solving, goal setting, motivational interviewing and harm reduction techniques.
• Documents patient progress, treatment recommendations, interventions and patient response in the EHR and other required systems so as to facilitate the sharing of information with other involved providers and coordination of care.
• Tracks patients who have not followed-up with treatment recommendations and works with ED Treatment Team providers and patients to determine the need for follow-up and barriers to treatment adherence.
• Participates in weekly Eating Disorders Team Meetings.
• Assists patients and ED Treatment team in supporting medication management as prescribed by Primary Care and medical providers.
• Participates in regularly scheduled caseload consultation with Eating Disorders Team members. If the patient is not participating in treatment, the Eating Disorders Care Manager works with the patient and other clinical staff to identify and address the barriers to treatment adherence.
• For patients without current mental health support, provides support for patients awaiting initial Eating Disorders counseling appointments and communicates acute issues to Eating Disorders providers.
• Works with any involved counselor to follow up with at-risk patients who miss initial Eating Disorders intake appointments.

• Works directly with all clinic providers, support staff, other professionals and supervisors to ensure that the patient is receiving all applicable integrated health services aimed at improving the patient's physical and mental health.
• Supports colleagues by offering and accepting assistance, sharing information, and utilizing resources effectively.
• Participates in regularly scheduled and clinically indicated ad hoc consultation meetings with colleagues to discuss relevant aspects of patient care and help to ensure positive patient outcomes.
• Works with providers referring patients to the Eating Disorders service to ensure appropriate and streamlined access to care.
• Participates in a care management team.

• Demonstrates an active investment in organizational and unit goals to improve patient service.
• Promotes the development of collaborative relationships with peers and other health professionals by articulating practice issues and communicating through appropriate organizational…