Housekeeping Supervisor

Description

Supervise, train, and motivate housekeeping staff to meet performance and service standards.

Assign daily cleaning tasks, monitor progress, and adjust workloads as needed.

Conduct regular inspections of guest rooms, corridors, and public spaces to ensure cleanliness and quality standards are consistently met.

Provide coaching, corrective feedback, and recognition to team members.

Ensure compliance with health, safety, and sanitation regulations.

Assist in scheduling and staffing to meet operational needs.

Manage housekeeping inventory, including ordering and tracking of cleaning supplies, linens, and amenities.

Report maintenance and repair need promptly to the appropriate department.

Support the onboarding and training of new team members.

Respond to guest requests, concerns, and complaints in a timely and professional manner.

Assist in preparing reports on productivity, room status, and other departmental activities.

Uphold company policies, procedures, and standards of guest service.

Previous housekeeping experience in a hotel or hospitality setting (1–2 years required; supervisory experience preferred).

Strong leadership and team management skills with the ability to motivate and guide staff.

Excellent attention to detail and organizational skills.

Ability to handle multiple tasks in a fast-paced environment.

Good communication and interpersonal skills (bilingual abilities a plus).

Knowledge of cleaning techniques, sanitation standards, and safety procedures.

Basic computer skills for scheduling, reporting, and inventory management.

Flexibility to work weekends, evenings, and holidays as needed.

Physical ability to stand, walk, and perform cleaning duties as necessary.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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