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Guest Experience Specialist - Front Desk

Job in Berkeley, Alameda County, California, 94709, USA
Listing for: The Crescent Hotels Group
Part Time position
Listed on 2026-07-24
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Specialist - Flexible Front Desk Hours

Crescent Hotels & Resorts is seeking a Front Desk Agent to warmly welcome guests, handle check-in/check-out, and manage reservations using the property's PMS. You will verify guest information, process payments, and coordinate with housekeeping and other departments to ensure a seamless guest experience.

The role requires strong communication skills, a customer-service mindset, and the ability to multitask in a fast-paced environment, including weekends and holidays.

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